Mobile Phone Repair in Leeds, West Yorkshire

“Called in to discuss upgrading my broadband package. I spoke to Michael, who was friendly, chatty, helpful and professional. He was knowledgeable in the subject and gave me food for thought on my query. I decided not to upgrade just yet, as I'm going to see my current contract out.I don't usually like being pounced on when I walk in a store, but Michael was laid back and casual with it. A great approach. It didn't feel forceful, and I didn't feel pressured into making a purchase.Contrast that with my visit to the Vodafone store, shortly after, and it was day and night. With Vodafone, I was hardly through the door before three staff members were vying for my attention. They seemed forceful and deceptive. Very 80's double glazing salesman approach. I had several different routers in my face and was being told when the installers could be there before I even knew the price of the package. I was struggling to get a word in and had to make a reason to leave without buying.I'll be returning to this EE store when I do decide to upgrade. Great customer service, as I've had from this store before. Thanks.”

“Great service at a very reasonable price for mobile phone microphone repair...sorted out within 30 minutes and was very friendly too. Recommend and will use again.”

“5 star for one staff member JACK
who took time and effort to help
80 year old to buy set up and learn to use her new phone, shame on the rude boss of the store who told Jack he had done too much for the customer .
We call it brilliant service thank you Jack, the flame haired fella.”

“Fantastic Customer Service from Iby at O2
I just want to say a big thank you to Iby, the manager at O2. He was incredibly helpful and professional, quickly resolving an issue I had with a voucher code on my mobile. His support made a real difference — thanks to him, I was able to reconnect with friends when I needed it most. Great customer service like this is truly appreciated!”

“Many thanks to Kennedy (I think I've got her name right ?), the lovely young lady who helped Mr and Mrs Benson on Thurs 4th July , she sorted us out with new EE broadband, a husband a new phone, and saved us £40 per month , great stuff ?”