March 2024 by Judith Lowe
Bought a couple of items here it can sometimes be a bit hit and miss with things worth buying but this time they had some decent things.
March 2024 by Angela Purnell
It was ok
March 2024 by Nick Shaw
Still OK for a quick look around, new range of clothes in at min which are OK
February 2024 by David Jones
Plenty to look at quite at the time we went but got what we wanted.
February 2024 by Daniel Turner
I used to shop at matalan all the time. Safe to say I'm not coming here again. This shop as really let itself go. No hooks in the changing rooms and not even a chair to sit down. Staff can clearly see the shop is a mess yet they don't do anything about it. When checking out the till operator was rude and u professional due to the card declining.Truthfully after now the leeds shop has closed down. This one should be next. All the time being there it was empty. There was clothes that were broken and not even reduced. If this shop has a massive redo then I might become a customer again. So dissapointing to see my childhood shop go down this way
February 2024 by Carl Wanless
Some good deals Some not so good, tills totally rubbish
February 2024 by Miss Porridge
As a rule I like Matalan- I think the prices are fair and the quality adequate.This store has really let itself go though.In the changing rooms there are neither hooks nor stools so I had to put my belongings on the floor- which was filthy.None of the self service machines were on and only one cashier so the queue was very slow to pay.The lady who served me was very disinterested. When finished she didn?t hand me my items so I had to lean over the counter to take them from in front of her, nor did she pass me my receipt, she just threw it on the counter. Will go to a different store in future.
December 2023 by Sharon Nicholson
Zero star review. As the system won't allow that.I?ve been a Matalan Customer for years with holding a card.The customer service at Wortley store is appalling.Need to go to that till isn't asking.Black Friday the sales assistant was fully aware that I had a Matalan me card as I scanned it however didn't offer me the discount.The following day I went back in mentioned it again. Wasn?t sure if the woman had forgotten. So ?how do I use the discount on the app"as there wasn't a bar code to scan I got the discount.Next time ?you can order to store? if I do that charge ?I think it?s 99p"Well that?s wrong as if I order £19.99 to store it?s free or a 99p as per the website.The Kirkstall store states that the staff don?t answer the phone. Well I?m not surprised after the poor customer service that I experienced.Especially as Matalan now have a large Christmas Sale so giving a discount to a loyal Matalan customer. Would of been beneficial in the long run to both parties .I don?t appreciate the condersending message from a person pretending to be the owner of Matalan that clearly isn?t. That didn?t read the message as there is sufficient information on there. Especially as that condersending person hasn?t used my name that is stated on the message.That isn?t good customer service it?s another example of poor customer service at Matalan.
December 2023 by dave 595 abarth
Great staff and loads of reasonably priced stock
December 2023 by Colette Moore
The staff are really miserable apart from one young girl with ginger auburn hair who went above and beyond to help me with sizings of a jacket
December 2023 by Harry Mckerlie
Large variety of men women's and kids clothing
December 2023 by redrich71
Bought men's boots with 30% off. Very happy! Decent work clothes on sale!
December 2023 by Karolina Cereda
Bought travel adaptor and been charged 3 times instead of two. System in till crashing and its actually not first time when I have been charge more then should. Waste of my money and fuel if I have to return to shop.
November 2023 by Mike Sheard
Not so keen on the self service check outs, but everything else was spot on. Excellent choice across a wide range.
November 2023 by Kazimier Roclawski
A very good place to find some inexpensive casual wear. Plus another thing you may need.