January 2023 by HG
Thanks to Mr Singh for the excellent customer service and advice he gave us for my daughters medication previous pharmacist was a rude moody lady but this time very speedy service. Thanks
October 2022 by heather Thomson
I have received nothing but friendly, polite snd professional service from this pharmacy. Yes, they are busy and at times you do see staff chatting but often it's about customer requests and queries
October 2022 by June Hesse
Absolutely brilliant the pharmacist can't remember his name ,Irish accent, was so caring and concidarate looked after me also had flu jab while I was there , this guy goes above and beyond to help ,thank you for been so caring from june hesse
July 2022 by Prab Ratour
The best thing you can say about this pharmacy is "it's not Lloyd's Moortown.Do they always get things right?2 out of 3 times I'd say yes.The staff are friendly and they don't keep you waiting.
July 2022 by Grace Bash
Really wasted my time, very very upsetting
April 2022 by KS
Thanks to Mr Singh for the excellent customer service and advice he gave us for my daughters medication previous pharmacist was a rude moody lady but this time very speedy service. Thanks
January 2022 by Erica Collier
Absolutely shambolic service from this pharmacy, consistently poor service. Finally given up on them and moving prescriptions to a pharmacy that delivers a decent level of service.
January 2022 by XMUTATI0N
Service can take time , the Staff are quick to acknowledge you, it's a busy pharmacist so expected , I had an emergency prescription and it took some time to process , I received my item in the end , overall staff very helpful , the pharmacy combined with the GPS was clean and the waiting area with music is ok to sit and wait .
December 2021 by Nicola Brown
Ok - but got ignored for a while. Went in and there was one person in front then that person left. I was not acknowledge but there was an important natter session needed between two of them and the other two were pottering around. Eventually one asked if I was being seen to. No and you all knew that! I was thinking. Just not welcoming and inefficient if you are buying something for £9 or more elsewhere that lasts 28 days you would expect better service! Also cost of drug is £0.99 really rip off
November 2021 by Nicholas R
Service can take time , the Staff are quick to acknowledge you, it's a busy pharmacist so expected , I had an emergency prescription and it took some time to process , I received my item in the end , overall staff very helpful , the pharmacy combined with the GPS was clean and the waiting area with music is ok to sit and wait .
August 2021 by Dinah Kapouas
I would just like to thank everyone in this pharmacy. Every contact by phone has been handled with extreme efficiency and courtesy. Urgent requests have been dealt with expeditiously. Delivery drivers are lovely! We are new to the area and this surpasses previous experiences elsewhere.Only reservation is that the pharmacy is closed throughout the weekend.
January 2021 by Chris Terrington
Improved.GP practice is great but Pharmacy chaotic.And was before the building work.Web site says, open 08:30...Are they? No, not opening until 09:30Previouly, phone to check prescription is ready, "yes".Go in, queue, give name, off they wander.Then back to say making up, wait 20, then "x" or "y" not available, so take some & have to go back another day for the rest.But credit where it's due, today had everything ready, so amended my rating up from 1 to 4 & thanks for their work during these stressful times.But dont turn up before 09:30, website is still wrong about opening times!
September 2020 by Yana Lewis
Very unprofessional and unsympathetic service.I ordered my repeat prescriptions online, phoned the practice and was told that it was sent to the Living Care Pharmacy. I went in twice and I still don't have my medicine. The first time I had to wait 30 minutes in a queue in a draught only to be told that they don't know anything about my prescriptions. I again turned to the practice an they said it was all ready and I can pick it up from the pharmacy.I went to the Living Care pharmacy for a second time, but they decided to close 15 minutes early right in front of me and another man behind me. We asked them to serve us and I tried to explain to them that I'm here a second time and I will remain without meds for the weekend but they just rudely closed the shutter in our face!
September 2020 by dorina maria Buda
This Pharmacy is extremely chaotic and unprofessional. A very unexperienced pharmacist with little empathy for patients, and knowledge. Update 19.02.2020: The response below from the owner has absolutely no value since I have asked in the pharmacy at the time of the last incident, and later by phone to speak with the manager, but s/he is too precious to speak to patients as I was told I would receive a call back to discuss matters, but obviously never did. In my 3 years with the GP practice there and your pharmacy, I do not recall proper service, not even before refurbishment.Also, it is not about refurbishing the premises, it is about the ATTITUDE full of arrogance and discrimination of the new, young male pharmacist there which makes the service totally unacceptable. Refusing to sell an over the counter cream on the inexperienced pharmacist's explanation that "I am not happy to sell you this product" is beyond reason. As a result I will move both pharmacy and GP practice. To those reading this, if you have the option, stay away from this pharmacy.
September 2020 by Jordan Mitchell
The surgery is run well but the times I have used the pharmacy have been shambolic. To get a simple prescription I was told to order online. Great. Did that and had to wait two days for a common medication they could have pulled off the shelf in seconds. When I returned 4 days later (they are closed weekend) and afyer queuing for 30 minutes they said I need the doctor to put it on repeat. Fine. Rang DR, and had it put on repeat. Returned to pharmacy later, sorry the pharmacist is on her break come back in half an hour. Ok. back in half an hour, 15 people waiting to be served. I loathe this pharmavy!
