March 2024 by claire Harper
Excellent service as usual wouldn?t go anywhere elseFab job as always
March 2024 by Susan Battle
Jottis was recommended to me by my sister and my brother and I am very pleased I decided to use them they respected my home from start to finish and offered to put all my furniture back in to the living room has I had been very poorly and there were no mess to clean up after they had gone, yes I can say that I am very pleased with the services.
February 2024 by Alisha King
My mum had paid for higher quality carpets and received the cheapest to what she had chosen in store. Didn?t arrive at the time they said. No communication. The owner is rude and disrespectful damaged skating boards and paintwork. AVOID AT ALL COSTS VERY UNPROFESSIONAL! Doesn?t seem to know how to fit carpets properly but they do know how to scam people. DO NOT RECOMMEND! The service overall was terrible. Rushed the job as came 5 hours later than the agreed time. Time keeping is terrible. Have no respect for for the property which had led to damages. Don?t seem to be fully qualified enough to do there job correctly.
February 2024 by The Mould Team
Best carpet place in the whole of Leeds.Quality carpet, loads of choices, and very good prices. Very happy from beginning till the very end. Would highly recommend.
January 2024 by DJ ROYSE (In My House Leeds)
Nice fella , good quality carpets and flooring. Good price and quality, also fitted us in before Christmas. I will definitely use them again.
December 2023 by Waz
Great service, brilliant set of lads. Would recommend highly.
December 2023 by Inti Gulzar
We got the carpet in our new home from Jotti. We visited them and choose the carpets, we had no issues they were very helpful, on the day of measuring they were going to reschedule but we asked them to just come at the time even though was pretty later in the evening, suky came measured up and left, great guy.We then arranged install date with them and had to also re schedule due to ongoing work at the house.When the day came they arrived and fitted the carpet, very professional amazing job amazing team, my family and friends have used Jotti for a long time.Great carpets great pricesGreat teamWould recommend and use again(To those leaving Negative comments, you are going to have communication issues at times - no matter what company In whatever industry you choose!)Relax
September 2023 by Ibrar Younas
Proffessional Polite and best in the business highly reccommend thank u.
September 2023 by kel tan
Very helpful great service would use again highly recommended
September 2023 by Prince Singh
Amazing work done by Sukhi and his team. Very appreciated and highly recommended.
September 2023 by Amandeep Singh
Excellent service. Very reliable, professional and friendly team. Highly recommended.
September 2023 by Haroon Ali (rage_gamer_1233)
Had my carpets done by these guys and they were exceptional! I had them come out they took measurements of my landing and stairs, 2 bedrooms, hallways and living room and they didn?t delay in giving me the quote either, I took their quote and compared it and quickly realised no one would beat it we set a date and time but then on the day I had a few things come up and they were happy to reschedule to earlier in the day and then they came got it all fit in. Very professional and polite. Did an amazing job thank you.
September 2023 by Ruth
Wish we?d read the reviews before booking two weeks in advance for carpets and lino to be fitted. You will see a common pattern in the bad reviews..In a nutshell, poor to no communication, terrible time keeping, same excuses, very unprofessional company! Can't comment on the fitting quality or customer service because they never arrived..4 times!!!Thought we?d found a good company but then they didn?t turn up for the time we had booked with them, 3pm. We called them and they said haven?t they called you to say they?d fitted a job in before you and not finished it yet? Well, they had written my mobile number in the diary with our appointment but nobody had called. So they said they?ll be here well before 5pm, but here we are well after 5pm and they?ve not shown up as promised so convincingly on the phone! We took time off work and ripped all the old carpets up ourselves ready for them. It?s a real shame because we were going to recommend them to several others. We will have to take our cash somewhere else more reliable!*EDIT: 5 days later..That Monday evening (after I?d left my review on here) at 6pm Jotti sent me a text to say they were on their way. I replied and said it?s too late we could no longer have them come. They said please can we come please, to come and fit our carpet and asked when they could come. I said Saturday but I wanted an assurance they?d definitely come.. They said they?d come between 3-6pm. They haven?t turned up again!! I even texted them at 5pm but no reply. We will now be recommending people DO NOT use Jotti, rather than sending people their way, as we had been doing. Really disappointing and frankly rubbish for a local company!*EDIT: At 5pm that Saturday after they didn't turn up yet again, I text them but didn't receive a reply until 10:51PM that night. They said they had a family emergency (read other reviews saying the same..) and could they come after 3pm Sunday. We reluctantly agreed but said they must come dead on 3pm and they had to be honest and let us know. Sunday afternoon they said they could come between 3-3.30pm. At 3.30pm they text to say they hadn't yet got to the shop but would come straight away after loading the van. We were getting anxious again because we had a religious meeting at 5pm with quite a few coming. By 4.11pm I text them and said don't come it's too late! They said oh we are coming or can we come on Monday morning 7-8am! I said no don't bother you've messed us about too many times. They then replied and tried to make excuses, saying they tried to squeeze us in (why when it had been booked for weeks in advance originally??!!) etc etc tried offering to knock down the cost etc. We were so disappointed with them we didn't bother replying!! If i can upload the messages I will attach it so everyone can see how they work. Avoid!
September 2023 by Mohammed Khan
Used these boys for my own house and also a few family members houses and couldn?t fault them in any way from beginning to end and they were priced cheaper then everyone else I had been too would highly recommend and would definitely use them again
September 2023 by ASH AZAM
I had an excellent experience at Jotti carpets. The selection of carpets was impressive, and the staff was incredibly helpful in guiding me through the options. They took the time to understand my needs and preferences, making the decision-making process easy. The installation team did a fantastic job - the carpet looks amazing in my home. Prices were competitive, and the overall service was outstanding. I highly recommend Jotti carpets to anyone in search of quality carpets and top-notch service!
