November 2023 by ophelia Kingham-Head
Good location, nice clean hotelCar park very small so we couldn't use the hotel car park , there is a car park very close but charges £30 for 24 hours!Rooms very warmGood breakfast
November 2023 by Miss Akua
Beautiful hotel, I'm always very pleased to stay in such a reputable establishment.Unfortunately on my 2 recent 2 night stay the heating was not working in the room. A helpful lady at the front desk kindly offered to change my room but the same issue occurred and I was given a heater.Another slight issue with no QR code in the room for The Soap Factory restaurant(situated in house). Reception had to end up taking my order.Slight hiccups but overall I would definitely recommend.
November 2023 by Mark Bowes - Aka: Quaysider
I have to admit, I've not stayed in a Novatel for more than 20 years... back then it wasn't a nice experience.NOW however, it's completely different. Beats my usual 'bath night' hotels hands down. Well appointed, spacious, wonderful bed, spotless bathroom and nothing too much trouble.
November 2023 by Jessica Powell
A really nice hotel and checking in and out was really easy. Great location also but sadly the room next to us woke myself and my partner up at around 1am with loud music so we didn't get the best sleep. But ignoring this it was a nice stay.
November 2023 by Andy
I like Novotel as a brand but was slightly disappointed in Leeds. The staff were all pleasant and efficient. However a couple of things were less than delightful. Firstly we had a dirty towel in our bundle, and whilst it was sorted quickly and apologetically, it didn't leave a great impression. Also, be aware if you're driving that the car park is extremely tight and expect quite a high risk of getting a dink in your car door, as we got. Location is excellent for the train station, and pretty much everything in the centre is within 15-20 minute walk.
September 2023 by wenzez2023
As I arrived at the hotel around 22:00 I booked a suite to have a quiet night but at around 4:00am I was woken up by a loud knocking on the door, I don't know how long he had been there, I was very disturbed to see through the peephole a drunken male in a grey blouse on the floor, he kept screaming and banging on the door next to a person in a pink skirt in front of my door , I was very scared and I called the front desk in a hurry and the front desk kicked him out. But I was mentally damaged, I was woken up at 4am by knocking on the door, I was in the hotel alone as a female and my personal mental state was seriously damaged, however the hotel did not give me any feedback either, this night was the worst night of my stay, I booked still suite but I was very disappointed with the security and feedback from the hotel. All of my statements above are backed up by evidence (my own view from my room, the hotel's surveillance). Also I am really angry thr hotel feedback?just give me the trip coins????
September 2023 by Highbury_lifeYork
A 50th anniversary reunion of university pals and their partners, eight. Everyone was happy with their rooms, breakfasts and the busy bar which was used early evening and later for a night cap. The staff were helpful, polite and industrious. We enjoyed it.
September 2023 by 596rayanp
Our two-night stay was highly enjoyable. There was a wide array of breakfast options, and the staff members were exceptionally friendly. The Soap Factory - Cocktail lounge and Kitchen, with its fantastic deals and diverse food and drink choices, was a valuable addition to the hotel. We plan to return in the future and wholeheartedly recommend this hotel for anyone visiting Leeds for a brief stay.
September 2023 by Erica Hardy
Lovely central hotel very near Leeds Central Station. Friendly service and the rooms are very cean, comfortable and well furnished.Breakfast was superb with heaps of choice, buffet style. After that a short walk into the city centre opens up loads of opportunities for shopping, visiting the Armouries , theatres or cinemas. Highly recommendedRooms: Very clean and comfortableNearby activities: Shopping, food and drink, theatres, cinemas, museums and moreSafety: Safe ond centralWalkability: Walk into city centre 10 minutesFood & drinks: Good variety of foods. Bar, cocktails etc.
September 2023 by tiamotoffee
A work trip found me staying here. Beds & room very comfortable & spacious with decent facilities. Super location for walk into town. Food reasonable although nothing special or outstanding but certainly one of the better venues we have used for meetings. Meeting room nice with good facilities throughout the day.
September 2023 by Philip Hutchinson
My first stay here won't be my last. Warm greeting on checkin, rooms nicely decorated, good bed, great shower, quiet , fridge with water and milk and in the morning a fabulous selection for breakfast. Very impressed and will be back.Rooms: Rooms are larger than most and we'll equipped.Walkability: It's about a 5 minute walk to station and 9 to the town centre.
September 2023 by Michael M.
Room was dirty, the bed sheets had stains. When I told the reception sheets were changed and they tried to clean it. Nevertheless carpet looked disgusting with stains. Another thing annoying is the gym entrance. The hotel restart the card every night . So you need to come to reception every day to get access to gym.. you simply can?t set a limitation in the entrance ? That you can?t enter after 22:00, resetting the card is really annoying for customers. The breakfast is good considering it?s UK Leeds :) and also air condition works which is an achievement.
August 2023 by Pinwins
Stayed for 1 night in august. It was difficult to get to as at the moment leeds centre has lots of diversions and closed roads - sat nav was all over the place so allow additional time! Room on the 6th floor was clean and a nice size. Quiet hotel in the morning which was lovely. Nice toiletries including conditioner which was a lovely touch. Breakfast was delicious. Plentiful and high quality produce. Decafe cappuccino from the machine was surprisingly tasty! Location super to walk into town or to granary wharf. Would stay again.
August 2023 by Daniel Matthews
We have stayed here before and always enjoyed it.. This was the first time however, since covid and some hotels we have stayed at have sadly gone down hill. However, The Novotel was just like returning to an old favourite and it was a join to stay there. We were visiting for the weekend (something we often do) and we decided to book this one. So glad we did. Greeted by warm and welcoming staff. Had a very clean room with plenty of space and it was in a pretty quite spot as well. We did have some food one of the nights we were there and that was fantastic too. This is a hotel I really enjoy staying at.
August 2023 by Doug S
Rooms have everything needed (inc. tea making kit, missing from some other hotels?) Very clean and comfortable.All staff pleasant and helpful.Hotel within easy walking distance of the compact city.Two minor issues... breakfast was excellent but rather expensive (however I come from the 50s!) and we had to park at another hotel using a different organisation - this is becoming the norm and is expensive. Hotel parking seems to be first come etc meaning you can't guarantee a space in advance (unless available on that other website)?Overall, 5*, Thank you.
