March 2024 by Sally Rimmer
I rang to request a repeat prescription this afternoon, I was connected to an automated system. After 15 minutes I eventually got through, I explained that I wanted to request a repeat prescription. I was then ignored and after several minutes of no response, despite voices in the background I ended the call. I have previously experienced excellent service from Headingley pharmacy, today was appalling, disrespectful and unacceptable.Sally Bettany
November 2023 by A Chauhan
I used to work here as evident by the reviews left by patients prior to me leaving (Sky). The work environment and the way patient care is provided was unacceptable in my opinion. More details will be provided in due course for patients to understand the way in which Pharmacy Plus Health treats staff, manages patient care and views inclusivity/diversity. It was no longer possible for me to continue working for a company that has no empathy, care and professionalism. To all the patients who I supported during my tenure; I wish you all the best and will miss you all greatly!
November 2023 by Fiona Starr
Nobody answers the phone now, it?s most infuriating. I just wanted to let them know straight away that I had been charged a prescription rate instead of the actual price of £6.59 for the item bought over the counter. What even more infuriating I don?t actually pay for prescriptions anyway!
October 2023 by Antonio Martínez Arboleda
Nice, kind and professional staff. Very very poor organisation. Slow, items missing. Who is running this?? Tired of them.
October 2023 by A Person
Good pharmacy in person but lately have been late with prescriptions and no one seems to answer the phone anymore. I can never get through to them.
October 2023 by Adam Varney
These guys never, ever answer the phone. Whether you ring morning, noon or afternoon they will not answer and it's infuriating!
September 2023 by Joanna Wilk
Friendly and helpful staff, really convenient to pick up my prescription in the evening. Keep it up!
July 2023 by Colin SRIVASTAVA
This excellent team (Sky and Amit) has taken the initiative of reviewing my mother's situation carefully, rather than just dispensing the increasing numbers of medication my mother is having to be subjected to (in her late 80s). They are trying to understand the serious problems that she is undergoing at the moment with a very reassuring approach, with patience and understanding. Recommended for regular patients especially.
July 2023 by Matt
I was supprised with the level of services I got. They went above and beyond to help me my problem they reassured and pointed me to the right direction. The have a really good delivery service too that helped me alot. I would definitely recommend people using this pharmacy ??????????
June 2023 by Michael
Not able to see my gp. The chemist, and in particular Sky was very helpful, a private consultation and meds sorted.
June 2023 by Will Dickens
Good local pharmacy. Always had good service from Sky. I will be back.
June 2023 by Katherine Moore
Comfortable consultation and friendly staff, Sky was very helpful and considerate.
June 2023 by Simi
I contacted the Surgery on friday in regards to a query I had, I spoke with lovely trainee pharmacist, Sky. I was very impressed by the polite and professional manner in which he spoke. It was a sensitive topic to discuss but he was very understanding and had a lot of patience - this really put me at ease and I appreciated! It was a pleasure to speak with him and I'm very grateful for his advice. A lovely pharmacist and a real asset to the surgery!
May 2023 by Dianne Ward
Great service, thank you. Sky rang to check how I was after my change of meds . Useful advice given. Much appreciate the high quality after care.
May 2023 by Joanne Sykes
This chemist has always been great for me but today gentleman named Sky has just called me to check my medication as they had 2 different doses down. I?d tried to call the gp but couldn?t get through. I discovered that my medication was not at the correct dose and that the symptoms I had developed were worrying. He is going to call the doctors and get them to get me an urgent appointment. If it wasn?t for him being so observant and calling me, A - I would have continued to take the wrong dose and B - my side affects would not have been picked up. Thank you Sky.
