November 2023 by Jamie Farr.
***NOT TO BE TRUSTED***
I ordered a pair of Uvex safety specs which never arrived, the owner Anita, said it was fault if the previous owner of the business and that I should take up the matter with them personally.
As Eyekit are a limited business and were at the time, I will be taking the matter through the courts to receive my refund, as it appears like Eyekit are not interested in fulfilling my order.
September 2023 by Steve Brown
I ordered a pair of cycling sports glasses from eyekit.co.uk and was so impressed with the quality of service and product that I ordered a second pair of prescription sports glasses. They are very competitive with prices and strive to ensure that you get exactly what you want. Swift delivery and good quality products. Excellent customer service and care.
August 2023 by John Aitken
I purchased two pairs of sunglasses which arrived promptly and as described. Unfortunately my 'over prescription' glasses didn't fit well enough. I returned them for a very prompt refund. However, my wife is very pleased with her pair. I would be very happy to buy from EyeKit again.
August 2023 by Jeffrey Greyson
I had a very quick and easy experience, I uploaded my prescription and chose my frame. It was delivered in just a few days.
August 2023 by Elliot Bath
Great experiences having used Eyekit a few times already - quality products and customer service.
August 2023 by INDIAN_MAFIA
Very pleased with my order and any questions I had were met with very helpful and rapid response by their team.
August 2023 by Ayushi Sharma
Fantastic customer service - quick, helpful and patient. Product was delivered in excellent condition and I will definitely be using Eyekit again.
August 2023 by Aran Shah
Extremely helpful customer services, quick replies and good delivery.
August 2023 by ?????A.C.??
Quick reliable service. Generally excellent product Some recent issues with blearing due to condensation, but not a major problem usually. (Would be resolved by re-applying, no doubt. I have to remember to carry it with me).
August 2023 by ram yer
Yes, their customer service is quite terrible because of how long before they respond, but when they do, they are very helpful. I got my order after 1.5 months but because of Royal Mail hacking. I'm living in Saudi Arabia and it arrived with no problem about the product. All original and no damages, too bad, I should have ordered an additional lenses. The product is not produced anymore, lucky me they still got a stock of it. I feel sorry for those who had problem with them, but they are legit and not a scam. Cheers!
August 2023 by Nexus Six
pathetic as the others have stated...no communication for over a week and paid for next day signed for so pretty angry and havr spammed their email and phone number woth just a voicemail and an unanswered email and internal messages go unanswered
hoping this may illicit a reply soon but relying on paypal to get my money back as these people are pretty much fraud in a can
uselsess and no product yet
sad
August 2023 by g t
Was promised glasses to be delivered but they weren?t. Now ignoring emails. Delivery says 2 weeks, I?ve been waiting 5-6 now. Customer service and communication is terrible.
August 2023 by Nick
I have to agree with other bad reviews - nothing ever sent despite being described as in stock. Also totally failed to respond to all communication by phone or email. Avoid.
August 2023 by Simon Maurer
great shop, fast delivery to switzerland
August 2023 by Paul Melisi
I placed an order in August and it is now November and despite numerous calls with voicemails left there has been zero communication regarding why I am still waiting for my order. I would like a refund!
No email was received and no refund either
