February 2024 by lake
Had a lovely experience visiting this store with my partner, we got to try the sleep match technology and were shown multiple beds and mattress, were supplied with pillows whilst trying the mattresses and offered refreshments whilst visiting. We had help finding our perfect bed and mattress that was best suited to our needs and help understanding the financial aspects. Thanks to Andy who helped us throughout our visit!
February 2024 by Allison Gledhill
Need a new 1 but gosh so expensive I was shocked
February 2024 by Catherine Elizabeth Gough
A much better experience here than at the York store - shout-out to Andy for his advice and help with our order! You are an asset to the company ?
February 2024 by Joanne Fisher
Very reliable service the representative was helpful and was not pushy with the priducts
January 2024 by Justin Brennan
Helped my daughter get a new mattress. They were brilliant with her.
December 2023 by Mary Margaret Cohen
Excellent service on Sun 12th November from Hayley. Couldn't have been any more helpful, knowledgeable, respectful and patient. Really impressed Dreams and well done Hayley.
December 2023 by Ann Stoker
Fantastic experience buying s new matress,staff excellent
October 2023 by paula Sigsworth
Bought my old mattress many years ago and discovered today that the same mattress is still available. Hayley knew straight away which one it was with a new name. Very impressed and happy
August 2023 by Bobby Bhoy
Fantastic experience at Dreams in Crown Point. Excellent customer service from Zain, I will recommend this store to family and friends.
July 2023 by Holly Singleton
Hayley and the other staff were super friendly and helpful. Made shopping enjoyable and stress free, thanks!
July 2023 by Helen Elizabeth
I cannot believe my 83 year old neighbour had a mattress delivered today, the delivery men brought the mattress in and dumped it on the landing. She asked if they would take the old one down stairs, but they refused and said they didn?t have time. They then sat in the van for 5 minutes sorting out the sat nav. This all happened at 5 o?clock when they knew that the customer service would be closed so nothing could be done. Outrageous!!
June 2023 by Teddane Parkinson
Not very helpful. Girl sat and the desk and didn?t offer any help having conversations with the other worker that?s not even work related. I just walked out.
June 2023 by Sharon Saxton
Great customer service from Crown Point, Leeds store. Hayley, the sales assistant, couldn?t have been more helpful in assisting us choosing the perfect mattress. She was knowledgeable and courteous and went above and beyond to ensure we were satisfied with our choice.
May 2023 by Nikki Hughes
Absolutely blown away by the level of service I received from Hayley today. I had no idea what I wanted or needed and was slightly overwhelmed by all the mattresses on view. Hayley ushered my husband and I across to the machine that measures how you lay on your bed (amazing) and then showed us three mattresses that she said would fit our needs.What an amazing service she gave and she really knew her stuff. What an asset she is to the store.I am so looking forward to my mattress being delivered, so thank you Hayley.
May 2023 by Abby storey
Very pleased with the service at this store. We were greeted by Zain who was really thorough in helping us and ensuring we had all the information to make a decision on the mattress we chose. Very personal and friendly experience. Would highly recommend!