March 2024 by K J
Constantly closed for 1-2hrs during normal working times. Can't even call to check when to come, just always waste my time while these guys lock up and go their merry ways. UPDATE YOUR GOOGLE IF YOU DO THIS. I've been missing my medication for over a week you inconsiderate a*holes
March 2024 by Jane Cherry
Only Chemist available for 2 Medical Practice in the vicinity..... so how come they close from 12.00-2.00pm through the week and all day Sat.Called last week twice, closed 12.00-1.00pm ......Again today closed 12.00pm-2.00pm?Should be ashamed how they run this Chemist ....Think the staff could do with some training on how to serve the customer too, ignorant and miserable come to mind.Whoever owns Cohens need to get their act together and put the customer first.
February 2024 by Neil Battison
Poor slow service and awful staff with no sense of time. Never able to get through on phone and always waiting too long for medication. New staff are required and better training in Custormer service and how to treat customers with a smile and be quicker.
January 2024 by Scott Land
Staff is very polite & helpful.Full range of Verset Perfumes available.Do visit for great deals.
November 2023 by Barbara Mason
Can?t deliver the right tablets has not delivered painkillers. I have telephone 56 times no answer
September 2023 by Saty K
No one to deliver meds and no one to answer phones
August 2023 by Jaafar Ahmed
Very bad pharmacy I ever seen in my life the service is rubbish staff they don't know what they doing very messy many of staff brain dead for prescription you have to wait so long rubbish rubbish rubbish no one use this pharmacy it's rubbish this pharmacy should be close because they deserve 0 star.
April 2023 by Barney McBarnes
Best chemist in the area by far and significantly better than the one over the road. They pretty much always have my medication on hand and on the rare occasion they don?t, its in the next day without fail.
December 2022 by Alysha Williamson
Just left the pharmacy feeling so small it's untrue. Took my 3 year old boy so the pharmacist could check out a rash that just shown up. The chemist was full the man pharmacist was lovely the ladies that worked their was talking about me right in front of me staring and me and sniggering I felt so uncomfortable other people noticed because they would look at them and then look at me to see my reaction and someone actually asked me if Iwas ok? It's an older lady that works their with short hair she's rude to everyone iv just read all the reviews on her so it hasn't just been me she also has discussed my personal information infront of a full chemist when she could of pulled me to 1 side I really don't know why she would work in customers services if she's going to be rude to everyone it's not fair
December 2022 by Tina
Very helpful, kind staff and always use cohens wortley
September 2022 by Aj lee
Wouldn't recommend ive now changed chemists because they mess up on medication's never have them ready and they dont tell you if your missing any medications due to them not been able to get them due to manufacturing issues, which leaves you without that medication when you could get an alternative from your doctor before it runs out.
August 2022 by Laura Marshall
I had Cohens as my Nominated Pharmacy, but i have changed it as of this morning. As who ever i spoke to on the phone, was very Rude. I had been ringing the Phone, for over 15 minutes which when they eventually answered, i had rang them over 25 times. To which the woman, on the phone said we answer the phone all the time you haven't rang that many times. I was like i have the Call Log, on my phone to prove it. The woman continued to get into a back & fourth argument with me, instead of just getting to the root of why i rang in the first place. I only rang to see if they, have recieved my Prescription straight from the GP. She then told me that it had been sent to somewhere in LS8, when it isn't my usual pick up for Medication. On three other occassions prior to this incident, my Prescriptions have been sent to three different Pharmacy's when they are not my nominated one. I have had to wait over three hours, to get Pain Relief Prescribed by my Doctor which, i have been in desperate need of. I don't normally write a Review, for things but this one has been Grating on me. & i felt it appropriate, so no one else has to go through this!!!
May 2022 by Disabled Velociraptor
Never answer the phone, constantly say they're busy. Literally told me this morning I can't have an item delivered because "they are too busy" what time is a good time to call? I've literally called first thing in the morning and services are simply not available. What is the point in this place existing? You never have my order ready. Told them i'm ill and they said your medication will have to come tomorrow. Pathetic excuse for a pharmacy.
January 2022 by Shane Threlfall
The staff are helpful and very professionalThanks
January 2022 by Gordon Beaumont
No late night opening.
