November 2023 by G M
Had appt booked in Leeds to get my Granddaughter's ears pierced for her 13th birthday. When I got there, they said she couldn't have it done as I was not the parent! This was not mentioned when the appt was made! Granddaughter was obviously upset, so had to phone her mum, who lived in Bradford. She arranged an appt at the Bradford branch the same day. Had to go over to Bradford to pick her up, then to the shop. As if that wasn't bad enough, they advertise the fact that the piercing is free, and you only pay for the aftercare solution, (which is £15 bought separately). My Granddaughter picked a pair of crystal earrings (which were extremely tiny) The cost? £43!!! Couldn't believe the price, but couldn't see my Granddaughter upset. Absolutely disgusted at the lack of information and the deceitful pricing. Needless to say, I won't be dealing with them again!!!!
October 2023 by Edna
Don't by jewellery from here, even their highest quality jewellery is of poor quality. Return policy is horrible and customer service very poor. Expensive for no reason.
August 2023 by Chris Rodgers (Crodgersz2005)
Went inside with my wife to buy hair accessories they were expensive
August 2023 by Maud Esi-Akyere Hughes
Very nice and polite staff
July 2023 by Girlslovehauls x
Lovely store staff are amazing but they have shut the doors now so it feels claustrophobic that's the only downside
July 2023 by Mya Hussain
Amazing service by 2 lovely girls today one was the manager and amazing supervisor supported my little girl in getting her first ear piercing. They made the whole experience really easy for us going through the board and explained all the different styles to us. They helped us with any questions we had and my little girl was so excited when she saw them in the mirror. She walked around town all day with a huge smile and even came back and thanked the manager. 10/10 service would definitely recommend, very clean store.we went with the crystal daisy earrings with a rapid solution.
July 2023 by Omari Archibald
Visited today the as I entered the shop a member of staff was staring at me whilst I was shopping I pulled my trousers up and she accused me of trying to steal I asked her for the manger and she cockily said I am the manger another member of staff approached asking what the problem was an continued on to acuse my of ?pulling the race card? which is a racist comment In itself. I tried to explain this to her and she called security who then went on to explain that a lot of white kids steal aswell so either way she was discriminating.
July 2023 by Yoharaaj Ramasamy Bhaalakrishnan
We went for ear piercings for our daughter. It was neatly done, they cleaned the space and equipment and did it professionally.
June 2023 by joshua sharry - broderick
Not only was Eboni incredibly professional and knowledgeable, she was sweet and bubbly, so much so I brought my cousin back to be looked after by her because of the service I received the day before.
June 2023 by Catherine Mills
Great service, my daughter had first ear piercing. So professional and no hassle
June 2023 by Hai Nguyen
Been here few times before but the staff is horrible today .. me and my daughters been waiting for long time .. the girl didn?t say anything when I asked for a form to fill while we were waiting .. when She finished her job with the customer, she walked away ,,, didn?t see our faces and just said ? I get someone ? . Very racist and impolite.. Will never come back and never recommended at all .. I would give no star
May 2023 by Hannah Lund
Visited Claire?s yesterday. The woman who was doing piercings was really kind and helpful
April 2023 by Gary Butler
Fantastic service by one female member of staff at harrogate
March 2023 by o k
quite expensive for the quality, jewellery turns green. came last weekend and one lady was quite rude-the one with a tattoo on her arm
February 2023 by Charlotte Medlicott
I went for my nose piercing and Becky was amazing! So reassuring and helpful, really put me at ease and answered all my questions - thank you so much!
