March 2024 by shaun james
Really great customer service from Barrett at Hugo Boss Leeds. He went above and beyond to source me a jacket that had been difficult to track down. I will continue to shop there and would highly recommend it. They have a lovely helpful team of staff.Shaun
March 2024 by Hammaad Khan
Customer service was top notch. Went for a wedding suit. Had a lady and gentleman help me today. Very very helpful. Not like the other stores where they are just very professional formal robots.Staff were professional but actually had a helpful and caring personality. Didn't get their names but 11/10 customer service.The suit was very good. Nice quality. They also do same day tailoring service which is good.Will reccomend to other people, especially for customer service. Tailored their customer service to me and the wife as well.16/3/24
February 2024 by Shabaaz Sajjad
I recently visited the Hugo Boss store in Leeds to purchase a suit,a tie and tie bar, and I must express my gratitude for the outstanding service provided by the suit manager and Kev. Their professionalism, kindness, and attention to detail made the entire shopping experience truly remarkable. Their expertise and willingness to assist in finding the perfect suit exceeded my expectations. I highly commend the team for their exceptional customer service and look forward to future visits.
January 2024 by J Pinto
Bought boots from Hugo Boss, the inside fell apart after 3 days. Being refused a refund, only store credit. Will never visit Boss again.
December 2023 by Emm Carr
Got some great clothes. Tad expensive but for some clothes it was worth it.
September 2023 by Abiodun Bakare
Great staff. Love the ambience of the store. And the layout.
August 2023 by Mark Earnshaw
Superb customer service. Thank you Ben!
July 2023 by Yazan O. Ditarabi
I had the absolute pleasure while shopping at BOSS today, and I cannot express how impressed I am with the exceptional service and expertise received from Ben. From start to finish, Ben went above and beyond to ensure my shopping experience was nothing short of outstanding.Ben's product knowledge was truly remarkable. He had an in-depth understanding of the brand's collections, fabrics, and designs, which allowed him to provide valuable insights and recommendations. Whether I had questions about specific pieces or needed help with styling options, Ben was always there with thoughtful suggestions and attention to detail.What stood out the most about Ben was his genuine passion for fashion. It was evident that he truly loves what he does, and his enthusiasm was contagious. His energy and positive attitude made the shopping experience even more enjoyable, creating a welcoming and engaging environment that made me feel like a valued customer.Thank you, Ben, for making my shopping experience truly memorable. I'll definitely be returning for all my future fashion needs!
July 2023 by Imran Hussain
Welcoming and great service for a suit and adjustments. Took the time and effort to make sure everything was spot on for my son's wedding.
June 2023 by Tony Right
I came to buy a suit. There are not quite cheap there. I was ready to overspend, yet they failed to offer fitting it to length on the day of purchase, even though I can right after opening. After all thank you I left and bought dame brand, similar look in John Lewis twice cheaper.
May 2023 by Sajidah Shabir
We went to the Hugo boss in Leeds to have a browse, we were greeted by a stuck up individual, who talked down on us as soon as we walked in. The individual made rude remarks and assumed in a condescending manner that we were not ?educated? on what simple terminology meant. We will never be returning to this branch ever again, fashion should be about inclusivity regardless of what you may look like. It?s disappointing how Hugo Boss can have such individuals representing their brand.
May 2023 by Mohammed Hanif
Top designer clothing.Excellent staff , that go the extra mile for you.Will definitely go back again highly recommend this place
April 2023 by B A
The manager is so snappy with customers, he was very disappointing
March 2023 by Jon Goode
Really nice staff. Lawrence is a helpful guy.
November 2022 by Martin Murray
My all-time favourite store...staff are fantastic and so helpfull.
