November 2023 by Jemma Carter
We received excellent service from Emma and I am thrilled with my new ring. Thank you Berrys highly recommended.
September 2023 by Joanne Reynolds
Probably not real diamondsTook a diamond and white gold ring into Berry's to be valued. It took just over a week, and on receiving the valuation back it was detailed as a moissanite and silver ring at a much lower value than expected.The store manager said to us that the acid test on the metal was 100% accurate so it was definitely silver, then upon inspection of the stones which she said looked "near flawless" said "if it's too good to be true, it usually is". Moments earlier, she had also explained that while their valuer had "made incorrect valuations on watches in the past", he had never made a mistake on a ring. As you'd expect, we were very upset and so sought the opinion of two other independent valuers. Both confirmed the ring as diamond and white gold at a value of 40 X more than Berry's had noted.In the end, Berry's did refund us, so must have realised their mistake. Needless to say, we won't be shopping there again - if they can't tell the difference between diamonds and moissanite, who knows what they're selling in their windows.
September 2023 by Craig Greenfield
Had a great experience purchasing Omega watches for my wife and I via Simon the Branch Manager at Albion Street. Simon took the time to understand exactly what we were looking for and managed to secure these for us. One in particular was difficult to obtain, but his persistence paid off!The experience of picking these up was also fabulous. Simon couldn't have been more helpful, ensuring that everything was 'just so' which makes me a very happy customer. I'd have no hesitation in recommending both Berry's and Simon to help with whatever jewellery you're looking for.
September 2023 by joshnorth14
Really great gents, lovely people & made the process extremely smooth. Couldn't be happier with the new timepiece. Thanks!
September 2023 by Tim North
Great people to deal with. No fuss or fudge and deliver as they said they would. Thanks Ollie and Lewis!
August 2023 by jacob harris
Incredible service from the Berry?s team. I was particularly impressed by Ollie who looked after me exceptionally and really helped me with my shopping experience.
January 2023 by PI7155
My girlfriend bought me a watch here for my birthday.Superb service and very friendly.Would highly recommended.Thank you
December 2022 by John
Excellent service from the team, thanks in particular to Danielle for her help, really knowledgeable and friendly. Looking forward to coming back. Many thanks
November 2022 by mat kitson
Great jewellery store. Very helpful staff and great brands. Will continue to shop here
July 2022 by Veronica Dep
Hi hope you are all well I was just seated outside looking at my phone I turned and looked and noticed a member of your staff a female member wrinkled face heavy black eye make up white blonde stared at me which I thought was disgusting I also feel that as I window shop your staff your staff members constantly stare and watch me closely I find this behaviour rude not to mention racist and makes me uncomfortable about coming into your shop and turns me off buying jewellery from your shop.I do hope that you don't behave like this towards customers particularly those who are coloured and Asian
June 2022 by Ahmed R. Al-Absi
Very rude and unhelpful staff, josh is the guy to ask for, otherwise not, the rest of them are thinking of you as an invader not a customer.
December 2021 by Jack English
Been a customer of this jewelers over the years and it's all ways been a very good but unfortunately when I visited last weekend I wasn't greeted very well, I was told at the victory quarter branch appointments only and refused entry this has never happened in the past, when I called to make a appointment I was told to go the this branch when we arrived the door attendee was very reluctant to let us in all this made me feel very uncomfortable and like I was some sort of criminal that was about to rob the place very disappointed.
December 2021 by James Davies
You may sell patek , JLC and other exceptional brands however This should not hold any reflection on the way you conduct yourself to new or previous customers and the manner in which you speak to them , the staff here are utter snobs , I advice you visit the other branch on commercial street where the staff are friendly and more than happy to help as opposed to fobbing you off , I will purchase my JLC reverso elsewhere
December 2021 by Ian Butcher
Would like to thank Rod and Berry's Jewellers in Leeds for their help in My purchase of this watch. Great service, communication and a smooth purchase. Thank you again.
November 2021 by Chris Quinn
Fantastic Jewellers. I was lucky enough to meet Ollie at another engagement whilst he was working, straight away it was plain and easy to see his love and pride for his job. He was very knowledgable on all the products (especially Patek's) they sold so we arranged a meet at their family run store which was local to me. From there things then went from good to fantastic!All staff in the store were all very polite, made me and my family very welcome and could not do enough for us. There has been many nice surprises and 'Grandad Jeff' is also a gem. (look after him!) We look forward to returning many times in the future and would recommend this family jewellers to anyone. :)
