February 2024 by Nic Taylor
Purchased a new AEG washing machine from here a few weeks ago which I'm really pleased with. Proprietor arranged next day delivery, fitting and removal of my broken washing machine. Great value and service from the proprietor and the two guys who came to fit it.
October 2023 by Jennifer Turley
Very good all ways help full .Best ever
March 2022 by Jess Gardner
they gave us a five hour window in which they'd try to show up. they didn't manage that. they didn't phone us to re-schedule or explain. when we phoned them, they simply insisted they definitely would be there that evening, for sure, but also maybe the morning after lol, and then hung up. they didn't show up the next day either, but they did lie to out estate agents about having come round and found nobody home. finally, after ringing to say they would be here between 9 and 11 today, they showed up at half 11 with no apology and left the kitchen floor covered in dirty water. only a landlord would be sick enough to hire these rude, incompetent fuckhats.
February 2022 by Adrian Ward
Absolutely abysmal service from Avtar, the owner of this company who was supposed to come out today to repair my tenant's oven. The tenant was day off work and waited in. When I texted him this afternoon to see whether anyone was coming he said he was short staffed and would come tomorrow. The tenant would have been back at work then so that was not possible. Avtar knew this morning that he would not be sending anybody today but never contacted me or the tenant to let us know. When I rang him to express my dismay at wasting mine and the tenant's time there was not a hint of an apology. Rather he offerred only lame excuses, was argumentative, rude, dismissive and would not accept responsibility. I wholly concur with all the critical comments written about this company below. Definitely one to avoid. One star is far too generous a grading!
January 2022 by Martin Watson
Not so much a comment about the service, rather the proprietor. I parked outside the shop, as I was taking my daughter to ballet just down the road. He proceeded to shout at me out of his car window as he was pulling up, saying I was parking in 'his space' and then shouting profanities and teaching my 5 year old some new and unsavoury words.
December 2021 by Gurraj Jittlar
Absolute joke of a company, engineer was meant to come between 9-11am (time slot given by them) and then they don't even turn up, better yet they don't even have the decency to ring to let us know they won't make it. I got told by the 'boss' that apparently the engineers are not capable of picking up the phone to ring a customer which is the stupidest thing I've ever heard. Now they haven't turned up, I have gone back to work and then engineer turns up at 11:45pm, my 16 year old sister opens the door and the engineer gets rude, starts shouting at my little sister and she rings me upset and crying which is not on at all. Absolutely disgusting behaviour from a so called Professional company. I tried to explain to the so called boss what had occurred between the engineer and my sister but he would not listen to a word I was saying, Told me everyone is frustrated which is not a valid excuse for the actions and behaviour. I'm not the type of person to write reviews but when something like this happens, it's best people know about it and if I could give 0 stars I genuinely would.
October 2021 by Natasha H
Not recommended at all. Unprofessional engineer and worker as rely on customer word instead of their knowledge and diagnostic experience. Rude manager, AVTAR and made my appliance worse than before and I should give -10 rate.
March 2021 by Rick K.
Called them a few days ago .. .was referred to them from a local appliance shop here in Greenville. Young guy local to Greenville (didn't catch his name) showed up a few minutes later (he called to ensure we were still good) .. no doubt the previous call had him overdue. My setup required me to help him move the washer out the way .. he was cool about the extra BS we had to do, to get to the Dryer which was basically located in a cubby of sorts. Once he got access, didn't take him long to find the problem ( heater coil ). He had a part on hand, but ... not 100% the correct one. Quick call to one of his coworkers nearby and he headed out to get the correct one. Upon return, a quick fix then we got it all back in place (a two person job). He was willing to come back later after he got off to finish the job if needed but I was going to be gone so he ensured it was completed before leaving. Super Professional. I will bring these folks back in a second to work on our appliances in the future! Great Job!
March 2021 by katie chamberlain
Avoid at all costs! Booked in a repair with an engineer, who didn't show up. Rang them multiple times to check the status and was told they would contact the engineer, zero response. Final call rang and they hung up. Unprofessional, will never use again. Would give them less than 1 star if I could!
March 2021 by Kerry Riley
I rang ARC To arrange for someone to come and look at my fridge freezer that had broken, they promised to send someone the next morning. The next day by lunchtime no-one had arrive, I called to check they were still coming and they said yes someone is on there way, rather abrupt and rude on the phone. I waited in, no one turned up, no one called and I've heard nothing since. Don't bother with them, when an appliance goes wrong, especially a fridge/freezer you need to be able to rely on someone to turn up. ARC are unreliable and rude.
