November 2023 by Bing Wong
Definitely won't suggest anybody joining this one at Bridgewater Place. Many of the facilities, as other people commented before, are not maintained in proper way/at all. For example, 2 out of the 5 treadmills are not functioning at all. One of them has been out of service for about half a year but nobody fixed it yet. The other one seems to have some some software problems but also, nobody fixed it and just left it idle for about a month already. Sent them an email but no reply, no improvement (the treadmills still not functioning) and no one cares at all. The website of anytime fitness says any complaints need to be dealt with by individual branch. That means if the manager and staff members in that branch don't do anything, no one else can help. And as you can see in other comments over the past few months, many suggestions have been given but, still 1 star after 1 star, who cares? A complete waste of money.
September 2023 by Richy Tatura
Very dirty gym, from showers to equipment!Zero cleaning standards!
September 2023 by Adam Miriam
Just to objectively list the various things in the gym which are broken: Only 2/3 of the squat racks have safety bars, the tissue dispenser downstairs has been broken since I arrived (over a year ago), 2/3 bins in the gym are broken (one for over a year), the downstairs clock has been broken / off time for over a year, leg extension and hamstring curl machines are broken, at least one cardio machine is always broken (currently two), no toilet lid in the upstairs toilet, a panel has fallen off the hip abductor, one of the cable ankle straps is completely broken, rubber on the lat pulldown bar is torn to shreds (and sticky?), currently one of the toilets is out of order and Velcro on one of the barbell squat pads has worn out completely but it?s still left around for some reason.In terms of cleanliness, the gym is particularly grimy. There?s not been sanitizer in the dispenser downstairs for a concerning amount of time and if you wipe the workout matts the tissue is immediately black with dirt and grit. Better still, we?ve been given toilet roll to clean the equipment with for over a month because they?ve ran out of blue roll and for some reason can?t purchase any more. This is keeping in mind that I was told over a year ago that we?d be getting actual cleaning wipes very soon (this of course never happened).Thankfully, the staff are at least kind and apologetic.In the ten years I?ve been going to the gym, I have never seen one in a worse state. Unless the location and opening hours of this gym are supremely useful to you such as they are to myself, I would categorically recommend literally any other gym within a 15-mile radius for a cleaner, less dilapidated and most likely cheaper experience.
August 2023 by Amina Mulla
Avoid this gym. Had a call last year as I stopped going and they agreed to stop my membership in November last year and that they will do a call in April to see if I would like to join again. Had no call in April as agreed and left it at that as I am unable to go to the gym anyways due to personal circumstances. Then had a payment attempted last month and put my account in arrears. Did try to speak to management however one of the staff member rudely spoke to me and accused me of being rude to her despite the conversation was being recorded as her tone from the get go was horrid. They took the payment today as a direct debit in one go today. I have called and will email to give my ?1 month notice? despite not being a member since November last year. Not happy with this and will take it further with the head office.I will however say the manager did call back and due to being involved in accident at the time of our conversation I couldn?t call back but he has always been helpful when I used to go so thank you Jake.
August 2023 by Madhu kumar
The treadmills are not maintained well they have cracks and shake while running. Cancelation policy is smartly designed to steal money from your pockets. Before joining I got several calls asking me if I need any assistance but after I was a member and at times when I couldn't go to the gym not a single person called to check.
June 2023 by Daniel Blackwood
The gym is a bit grimy as others have pointed out. Some machines are in various states of disrepair or are nonfunctional. Certainly not worth the high monthly fee considering the options available in the city centre.I promptly cancelled my contract within the 14 day cooling off period which entitled me to a refund of any fees paid. Despite chasing numerous times over the course of a month, I had to eventually file a dispute with my bank to be refunded. Useless customer service.
November 2022 by Sophia Butler
Absolutely fantastic gym, I personally prefer a non commercial gym and Anytime Fitness ticks all the boxes. A wide range of machines and equipment and a friendly team that helps you with any questions. The gym is clean and the equipment is constantly wiped down, would highly recommend.
November 2022 by MJ Alston
Very good and clean gym. very friendly staff and a good environment. Jamie is is great guy!
November 2022 by Thomas Hainsworth
Fantastic gym, amazing staff always very helpful, would recommend this club ! ?
October 2022 by Toby Green
Been going here for a few months. Small gym but good for the facilities, equipment well maintained and staff are quite friendly. Would recommend for anyone else living in the city.
October 2022 by Dana allmojil
my brother used to go to this gym. Unfortunately he experienced discrimination (based on his brown skin and background) from a member of staff called Abbie Brumpton and a trainer called Jake Perkins.
August 2022 by Steven Brown
Good clean gym with friendly staff
July 2021 by Rob Blackmore
I was previously a member for around 18 months. Never saw dirty showers or toilets like someone stated. The place was always spotless, I'm speaking mainly of the Moor Allerton gym as this was the one I used the most, but the same applies for the city centre gym (Leeds).I'm planing to join again, i miss lifting. That first few weeks will be rough but it's worth it.I think it was about £31 a month, I dare say it's probably gone up since then but well worth it, I appreciate value for money.Even at peak times not once did I have to wait, it doesn't get rammed out like most gyms early evening.Great gym. Great times.
July 2021 by Toby Hooper
Great location right next to all the major hotels. Very well equipped with all machines and free weights. Really helpful and friendly staff. Makes me wonder why I pay so much for my Gym back at home.
July 2021 by Ryan Marsh
Was only here temporarily and the staff were fine with me cutting short the 12 month contract as I moved cities and didn't have access to an ATF nearby so I can't fault the manager. The facilities were pretty good but I have to agree with some of the more negative comments on here - the staff were very eager to get me to sign up and while I didn't expect a 'personal trainer' experience, I was told that I could put training plans past them for support etc.. when contacting staff and sending plans through email I was ghosted completey multiple times. This was disappointing given I was in recovery at the time for a knee injury, and during sign up the instructor (Nick) seemed really nice, and genuinely enthusiastic about helping me regain the strength and mobility I was looking for.
