January 2025 by Derry Hallinan
Ordered food at 10 pm, still has not arrived at 11:30, with no update from restaurant and not answering phone. £50 order as-well. The boys are starving, not happy at all
December 2024 by Benjamin Nadar
Never have seen such a KFC outlet anywhere. Here in Keighley KFC we are getting cheated we pay for 1.99 pounds for one piece of Chicken but in return we are been fooled. Ordered 4 piece of Chicken on its own paying around 1.99 each but in return this people cheat us giving 2 actual pieces and another 2 waste piece which is absolutely cheating. We ordered 4 pieces so that 4 people can eat well but on seeing the parcel we where shocked. Just 2 actual pieces and the other 2 some waste left out piece fried and adjusted that to an whooping amount of around 8 pounds. This is not the way to deal with customers in Keighley. Hope the management understands this. What if I have ordered each one one order then we would have got the correct exact chicken piece. Very pathetic experience I hope no one gets cheated like this anymore. Please be cautious regarding this, specially to the innocent ones who are getting cheated. Buy the end of the day every penny counts not the business and the management like this specially only in Keighley which I have come across. Hope things would be corrected. Many times I recieved the order like this I was quiet but today am very upset since every penny is a hard earned money. Hope the management realises this and takes steps to stop this sort of practice.
December 2024 by Simon Whitaker
Kid-friendliness: Yes
Wheelchair accessibility: Yes
December 2024 by Michael Rowland
I ordered a 8 piece boneless banquet drive through with 2 x sides sweetcorn usually 4 sweetcorn on a stick, 4 x Garlic mayonnaise. The person who served me was polite and it wasn't busy in fact there was only us. In fact went last week as well and place was empty, A few years back used to us KFC regular and eat in and very lucky to get a seat. I asked myself why so empty and heard rumours about drive through people leaving with food missing in their order, when I ordered they brought the bottle of Diet cola to us while waited for the order.
He gave us the brown bag all folded in and with it being cold decided to trust them and not check, I drove home and started to serve the food and the 2 x sides where missing the four sweetcorn. Its the other side of town and heard of this happening many times peoples orders being short. I don't know if they do this on purpose or they just don't listen when your ordering. But what gets me its their jobs to get it right as I won't be going back again, I didn't really fancy the sides anyway but that is not the point I paid for them, if I never heard of this happening on a regular base I would of gone back, it happens so often in these fast food place its fast food because it soon goes because you don't get all you ordered, the worst one is Mcdonald's.
November 2024 by Simon Clark
Disastrous. Avoid like the plague. Rude. Ignorant.
November 2024 by David Coates
Gave me the wrong order for the second time never going back
November 2024 by Maria Stephenson
Iv not been for alone time because place was dirty food was not that good. Glad to say it's changed alot clear and food is good again.
Wheelchair accessibility: Yes good for wheelchairs in and out
September 2024 by Ziggi Wilkinson
Always miss something from order
September 2024 by Katie Collins
Made to feel like a burden
September 2024 by Hannah D
Staff were rude and miserable. I don?t expect fine dining but food just dumped all in the box just chucked together. So unprofessional.
September 2024 by neil whitehead
I Got order wrong ' so asked for some coleslaw. But she wanted payment for it. Unfortunately wasn't happening ' so I left very sad ?
August 2024 by R S Pollard
It's OK for a kfc
August 2024 by Mark
For me food was a bit greasy. No option for table service. No sweetcorn on menu. No atmosphere. And with all KFC why no hot drinks ?
August 2024 by Zane Sweeney
Not our order wrong and when we went to change the order staff was unhelpful like it was our fault they messed up
August 2024 by Jonathan Thornton
Food is amazing but takes forever it felt like I was there for 1 year and 1 month you are so slow my 3 year old cousin can run that in that time
