March 2024 by Shane Dermott
Used Halfords Autocentre (Keighley) twice, and been very happy with the service both times.Firstly, my car was showing signs of needing a battery replacement and found one on their site for a reasonable price with warranty. Dropped in unannounced, they said that they can sort it and have it back same day. ONE HOUR later, I received a call saying my car was ready ??3 days ago my check-engine light came on, car was showing signs of misfiring and stalled a couple of times (it?s an automatic). Drop in unannounced, asked if I was available next day, which I was. Took the car in, received a call stating the issues and agreed for the work to be done. Called first thing next morning to say my car was ready. Car is driving like new (2016 mini)!As for cost, it seemed reasonable but isn?t a concern as I?ve been happy with the results and service.I?ve worked in customer service for over 10 years so I?m confident when someone is sincere with their customer service - which this team is.Thank you, and 5 stars for the lady on front desk - always polite and really lovely.
February 2024 by Hamish Pratt
Thank you for the drop in today, driving past called Fraser and problem fixed, Thanks Riz fast service what I needed!
February 2024 by Mel Flash
Trustworthy friendly and really professional. Will always use them for anything on our car. Fraser and Dan are brilliant.
February 2024 by Chris Rooney
Excellent reception and friendly service.
February 2024 by Nathan Towler
Atrocious experience, rang up to check if I could get a new battery fit in my car (about ten past 4). I was told so long as I was there before 5:45 I would be able to have the battery fit.Got there at 5, booked it in and was told there would be no issues, someone would be with me soon. Waited around until 5:45 when I was told they wouldn't have time to fit the battery because they close at 6.45 minute wait to be told actually come back tomorrow.Not even an apology for the wasted time, rude and grumpy staff.Avoid at all costs, the service at the branch in Bradford is much better, definitely worth the trip.
February 2024 by Michael Young
Fast service not long to wait to be seen
January 2024 by Andrew Sopf
Great service. My tyre replacement was dealt with very swiftly.
January 2024 by Kevin Lord
Excellent service from Fraser and the team. I had concerns regarding an issue with the car which they sorted within an hour.
December 2023 by Ian Watmuff
Rang up today about a query on my service report at 9.00 o'clock. Fraser booked in for new battery at 10-30 all done and dusted by 11 o'clock.Not bad service eh .
November 2023 by Katy E
Called in this afternoon with my 2 young children after an engine warning light came on saying the engine was too hot. The lady on reception was very helpful and got someone to come and look straight away. My car had run out of coolant they topped this up for us without any hesitation. Thank you.
November 2023 by shamoona akhtar
I turned up without a booking as my engine coolant had leaked and the warning light had turned on. The girl at reception was really friendly and asked her manager if he could top up the coolant for us. The manager was so kind and topped up the coolant free of charge. The helpful staff at Halfords Keighley made our journey back to Edinburgh possible and stress free. Thank you
October 2023 by Ra S
They did a free car check for me, majority of the issues they found and shared me the report..
August 2023 by James Cathcart
Did diagnostics but then told they couldn?t do Auto Electronics so would need to book in with another garage. The woman on the front desk was nice but didn?t speak to a mechanic, however she did send the report through to me. I?m now telling the dealership to fix the car after having it about 4/5 days.
August 2023 by Dom Richardson
Scammed me saying battery was almost dead making me buy a new battery from them when it wasn't the battery that was the issue it was the starter motor.
June 2023 by Ellie
Helped me out! Turned up unannounced as my car had run out of engine oil. They guy on the reception was really nice and helped me out! Really appreciate it great service