August 2021 by Keith Earle
Yes nice friendly staff. Especially Alex. And a lot cheaper than O2.
June 2021 by Sharron Mcgrattan
A much safer place now the young lads have been replaced with more a mature, helpful staff at present, got my 1st smart phone way bk now \\u0026 the young lad there who felt with me was on my case for a date whilst I was home viewing my updated new phone, my 2nd update 2 yr on \\u0026 the young lad in there 2yr ago, told me I couldn't have a certain password as someone else had it,\\u0026 giggled at his other member of staff there, asked if I would like a tablet device \\u0026 didn't explain this is a separate line from my phone \\u0026 said it was only £8 more on top of my monthly charge, seems he took advantage of my poor knowledge in IT, I said would it be the same as my phone, I realised it was paying for 2 lines, \\u0026 felt cheeted as I thought it was included like a perk for staying with EE like a blue tooth speaker I gained the 1st time I updated to a smart phone. He could have simple said ie \\\"it's a 2nd phone line, I would have understood that. I had to phone 150 to get me sorted with the miss understanding as to why I could not have my accounts on both devices, as I said in EE shop to use whilst going to bed \\u0026 viewing say Ebay \\u0026 other such like, \\\"without glasses\\\", reason I agreed to to go ahead with a tablet (bigger), \\u0026 at the end of the day it's only circuitry board, \\u0026 thought the £8 he mentioned as an extra on top of my monthly payments seemed a bargain but was not aware it was another line. Lovely gents in the Keighley shop now, will never trust young lads in EE to advise me in my needs again. You need honest staff, it's not all about a commission for them, we all needed help in these recent times, I'Tech is hard enough if not explained in laymen terms for older people, I feel at least 1-2 maturer member of staff for those who are over 50 at each outlet would be so much more reassuring.
November 2020 by David Eshelby
The Best in Shop in Keighley for a good deal.
October 2020 by Mo Ali
Very good customer care, none of this push sales etc.\\nUnderstood my mobile phone requirements and managed to get a value for money deal.\\nAll thanks to Ahmed at EE
October 2020 by Anthony ?Triple T? Gleeson
Took my phone in as it was not working properly. They spent time with me looking at it. Then sent for repair. Great staff
October 2020 by Colin Barnett
Easy simple transaction ?
September 2019 by trevor dibb
Very helpful
August 2019 by Hoggy
Very unhelpful staff who gave extremely bad advice to my partner about a SIM contract. Tying her into something completely unsuitable and very poor value for money. Then they refused to rectify it. Fortunately when my partner rang EE direct they agreed that the shop had behaved irresponsibly and agreed to cancel the contract.
August 2019 by roy tucker
Very nice place was very friendly
August 2019 by Howard Marshall
Excellent service
June 2019 by cyclope05 .
We bought the new Samsung s10+ and the staff was very friendly and very helpful. If you need help ask to Ben. He is the best. I will buy again soon
May 2019 by Colin Myers
The place is good for me and I find that the cost of the phone/phone's is reasonably priced for my needs. The standard of service is excellent.
March 2019 by Michael Cryer
I can't get the service Iam paying for very unhelpful staff
March 2019 by Debra Taylor
Been with EE for along time would recommend to anyone
December 2018 by Flip Kenny
Glad I heard a but this net work
