November 2023 by Darryn Lawson
I have been coming to Ilkley specsavers for years and never had an issue. I spent over 40 minutes in the shop and not one of the 3 members of staff even acknowledged I was in there. It was a very quiet evening and for the majority I was the only person in there. I stood at the front waiting for help and to purchase 2 pairs of glasses however, they looked straight through me, said hello to the people newly coming into the shop and offering them help.I have never written a bad review but I have never been made to feel invisible in a shop before and It wasn?t a pleasant experience. So sad because It has always been my chosen branch but I will now have to go and purchase some glasses elsewhere.
October 2023 by Richard Piddocke
I really can't think of anywhere I get better service in any field.
October 2023 by Colin Davies
Proffesional and friendly staff.
September 2023 by Tracey Sutton
Really helpful and super quick service.
August 2023 by Dylan Wilson
Helpful when in the store but often don't answer the phone
August 2023 by kit Hans
It's eye opening, shear the love
August 2023 by Robert Saville
Always great. Staff in there are friendly, helpful and professional and a better selection of frames than elsewhere in Ilkley
July 2023 by Fiona Sloan
The staff at Ilkley shop are always very helpful when choosing the right frame. Would have been nice to know about the 100 days no quibble guarantee .
June 2023 by Ilkley Briery Retreat Centre
Very attentive Staff. Love my new glasses!
January 2023 by Sue Warwick
Very friendly helpful staff. Explain things really well and good follow up service.
August 2022 by Peter Chappelow
very professional eye examination but the dispensing is chaotic.They net answer the phone and there is no message facility.I went in yesterday and two staff were behind the till preparing glasses, ignored me for five minutes and then told me No dispensers ( whatever that means) were available for at least twenty minutes.I had two frames in my hand and wanted self darkening transitionals so now will go elsewhere. Rang just now several times and no answer
July 2022 by S H
Great service compared to Specsavers at Sydenham.
July 2022 by Richard Collett
whoever invented and designed the hearing aids obviously does not wear them :(.
As soon as the warm weather arrives and you start to perspire, the bloody things cut out as the microphone is in prime position for sweat to dribble down from the head/hair , straight into the mic and cause the device to fail or fail.
bloody crap design
June 2022 by Iain Armstrong
I've always had good, friendly service from this branch. My new glasses fit well and if I ever have a problem with my contact lenses, they are very helpful.
June 2022 by Jimmy Madden
Had the earwax removal service at the Ilkley specsavers. I found the technician very rough with my ears. Pushing in implements very hard and pulling the ear very hard. I have had trauma to my left ear for over 3 weeks now, pain and hearing issues, following this procedure. I will be getting a doctors check shortly. Obviously wouldn?t recommend.
