August 2023 by Louise Williams
I made a special trip to Ilkley having checked on line that the Ilkley store was open, only to find that it was not only closed, but completely empty. There was no answer when I rang to double check either. Please update your records. Thank you.
June 2023 by Christine Lightowlers
Great place to shop, friendly helpful staff.
November 2022 by Vicky Leith
Sadly had to return a beautiful sequinned dress today, due to the style not suiting me. The two ladies assisting me were absolutely fantastic, and dealt with my return without quibble but with plenty of smiles and kind conversation. Top class!
October 2022 by Cyndy Dowling
Sarah was amazing . After having a negative experience from another store Sarah couldn't do enough to find a beautiful dress for my daughter wedding. She was so helpful and supportive. Found accessories to match so friendly and Immediately put us at ease. From the moment I rang to the purchase she couldn't have done more. Thank you.
May 2022 by Angela Boyle
After visiting the store in Ilkley I would not recommend going in there again. The lady in the store was very unhelpful I told her I wanted to look at mother of the bride outfits. She told me I couldn?t go upstairs to where those type of outfits were with no explanation why and basically told me there was no point in looking as they didn?t have much in anyway!!! Surely that was for me to decide! I had travelled from Bradford and paid parking for nothing! You lost out on a possible sale there! Really poor customer service
April 2022 by Claire Bonney
Friendly staff , got my dress here for my sons wedding.
March 2022 by Gaynor S
Thank you Nicole for your help finding the perfect outfit for my daughter's wedding. You made my mother and I feel very comfortable and highly recommend your store. Thank you to all the lovely staff too
October 2021 by Martin Hewitt
Today my wife and I went to Phase Eight looking for an outfit for a wedding, with Gaynor,s superb, professional service and the second dress that was shown was the one , colour , fit , just perfect sorted , such great service, thank you Gaynor and Phase Eight Ilkley xx???
October 2021 by Farzana Tubassam
Fabulous clothing range.
August 2021 by Gaynor Smith
Thank you Nicole for your help finding the perfect outfit for my daughter's wedding. You made my mother and I feel very comfortable and highly recommend your store. Thank you to all the lovely staff too
July 2021 by keira fewtrell
Lovely friendly staff, could not have been more helpful. Stunning clothes!
July 2021 by Julie Abson
I visited the Ilkley store on 27.9.20. Thanks to Gaynor and Terry I had a truly personalised shopping experience. Their knowledge, patience and expertise were amazing. Thank you for taking the stress out of clothes shopping! ??
July 2021 by caroline kerby
Thank you to the amazing staff at the ILKLEY store today, I finally got my wedding ? outfit thanks to you! The quality of your products are fantastic and they fit perfectly, thank you ? ? ??? Thanks, Caroline Kerby
March 2020 by Ruth Smith
been in this afternoon for personal styling session. successfully purchased two wedding outfits. the ladies (sorry I didn't get names) couldn't have been more helpful. thankyou. ruth.
June 2019 by wendy mellon
Excellent clothes and staff. Very friendly and their personal stylist is an excellent idea. Not only do they help you chose but will get other clothes in to try on if they haven't already got them. Excellent place to shop and lovely clothes
