December 2023 by Grace X
I have had OK experiences in the past shopping here, however I collected a click and collect order yesterday and the older lady who served me was incredibly rude and made me feel like I was an inconvenience. It takes a lot of courage for me to go into a store and speak to a sales assistant as I am hearing impaired, so to be met with such a reaction was upsetting and it has put me off visiting the store again.
April 2023 by edward Cuffe
The staff are shocking.Two older ladies who were curt and unfriendly. Shame as the products are good.
January 2023 by Thomas Harvey
Incredibly rude staff!
August 2022 by Rose Gardener
Lovely products shame about the staff , to busy chatting to help , asked if they had a certain size , standard reply ?only what?s out ? so asked if we could order ?you can do it yourself online ? asked if the assistant (I use that term loosely) could please order it for us ?well we could but we are a bit busy? at this point there is no one else in the shop , so if that?s what they call busy god help them when they have a rush of 2 people or more , put what we were buying back saving myself a couple of hundred pounds , would rather spend my money in a shop that cares about its customers.
March 2022 by Mu
A lovely shop.Shame about the staff.One was slightly helpful with jeans on and the other put me off making a purchase. She just stood at the counter and had a couldn't be bothered look and stared at customers cleverly. So rude
March 2022 by Jane
A lovely shop.Shame about the staff.One was slightly helpful with jeans on and the other put me off making a purchase. She just stood at the counter and had a couldn't be bothered look and stared at customers cleverly. So rude
November 2021 by J Higgins
Appalling service from start to finish. They do not deserve to still be in business.
September 2021 by Debbie Redman
Today I tried to buy products from this store , no acknowledgement from the staff until I proffered cash . Apparently this is deadly and may make them ill . I thought it was a method of payment for goods and helped pay their wages , rent rates and all that stuff . Tesco have readily accepted it and I should imagine the small independent where I?ll transfer my Christmas trade to will be very happy to receive it .Appalling staff , if I were paying their wages I?d expect them to greet shoppers with a friendly ?hello? not carry on their conversation .
September 2021 by Explore With Son & Me
What an absolutely beautiful store for baby items and maternity wear. Some great teething toys that you only ever usually see online. Lovely little store!
September 2021 by Linda Haythornthwaite
Cannot believe how rude and unhelpful staff were on Christmas Eve. I asked for help with sizes and the assistant just couldn?t be bothered, fobbing me off in the most offhand manner...in other words, just find it yourself. Horrible experience.
September 2021 by Sarah Ainsley
amazing quality baby clothes
September 2020 by Stuart Robinson
Didn't have the items we needed in stock. The kids clothing range looks good, but its very overpriced.
January 2020 by nick
joe mom
January 2020 by Mom LT
I have mostly shopped online on the JoJo Maman Bébé website, so I was happy to see this shop on a trip to Ilkley recently. The maternity and nursing clothes feel like really good quality - a little on the expensive side, but I think the quality is worth it. The website has everything, of course, but the Ilkley shop also had a good choice of maternity clothes, baby clothes, toys and books, and lots of baby related accessories.
January 2019 by Mandy Shaw
Another over priced pretentious shop
