July 2023 by Beverley Sainter
Clothes prices have jumped up a lot
May 2023 by Eileen Babb
Love Fat Face and especially the Ilkley store. Emma and Beth are so helpful and welcoming.
April 2023 by Whitwell R
Great store,friendly staff, nice clothing.
January 2023 by Paulo141270
Sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I understand they are busy but a blatant refusal to help and told to call in on Boxing Day was not well received. Sorry Fatface, I expected better customer service from your brand. What?s even sadder is this review has been ignored.
July 2021 by Tjx Trevor Ward
We visited the store last week as we were on holiday in the area.It?s an average size shop and seems to be set out ok .Staff friendly BUT unfortunately do to my disability and a male I could not access the men?s department as it?s up a large staircase Looked around but could see no lift .Sad ? that it?s not set out half male and half female on each level at least I could have had a opportunity to look at something !!!
July 2021 by Tess
Always enjoy a shop in hear and dog friendly. Big big thanks to Heather who went well over and above last sunday to retrieve jumper I had bought there the left on a bench. Many many thanks. Dawn
September 2020 by Selina Benaberry
Exceptional customer service. Friendly and helpful staff. Assistant manager went above and beyond to help me. Beautifully laid out store. A pleasure to shop here.
September 2020 by Helen Alston
Good quality clothes but more importantly extremely helpful and friendly staff at this store. Thanks!
September 2020 by Dave Connolly
Really nice clothing at a good price (sale is on now) staff were great wrapping a present for me
September 2020 by Sarah Vaughan
Fab store. Lovely staff. Great experience highly recommend!!
September 2020 by Gemma Edgar
Amazing Service by staff who care.
December 2018 by Jill Anderson
Very disappointing customer service. Took my leather handbag back when the zip broke yesterday, couldnâ??t have been less interested. Because Iâ??d had it more than six months there was nothing they could do. Suggest I email FatFace. Took it to Harrogate today and they couldnâ??t be more helpful. Invited to swap for a leather handbag of my choice from stock. Now thatâ??s customer service ð???
December 2018 by Brenda Holt
Genuine sale bargains
September 2018 by Wayne Nuttall
Absolutely amazing service by beautiful staff. Especially Emma Clarkson.
