May 2023 by Emma Woodhall
A true 5 star experience from Pat and the Complete Runner team today who helped us with getting the numbers printed on the Burley Trojans U9s team shirts! Some of our shirts were missing numbers (essential for the cup game) and Pat went above and beyond to help us at the last minute. Thank you so much.
May 2023 by Andrew Firbank
Excellent advice on shoe choice, and good selection to choose from.
April 2023 by A D
I travelled some distance hoping to get some new running shoes with specialist advice. I had my dog with me as was planning a walk on the moor. I asked at the door if it was ok to bring the dog into the store (on his lead, clean) and the answer was yes. However within 2 minutes a staff member accused my dog of attacking him. I thought he was joking. My dog has never shown aggression to anyone and absolutely did not attack him. The upshot was that I was told to tie the dog outside or leave. I said that I would get my dog to lie down beneath the bench (which he would as he is well trained) as I wasn?t prepared to leave him tied next to the main road and not visible from inside the store but the staff member became confrontational. I left and will take my money elsewhere. So incredibly rude. A wasted journey and lost business for Complete Runner. A totally bizarre experience.
December 2022 by Joanna Czternastek
Unfortunately I had a VERY disappointing experience. As a new runner, I really needed advice as I was getting blisters from a pair of shows I bought online so I went to get some proper advice. I was put on on a heat map and told my arches were fine but I must promote because I have blisters from my other shoes and they must also be too small. I didn't like the feel of a couple of shoes, so they pulled out a supportive ASICS GT trainer for me, that felt fine, and told me I needed to go up a size, from a 4 to a 5 (although nobody at any point felt how my foot was in the shoe). Long story, they are not only an OLD model that you can get for £45 online (I paid £105), they are wholly unsuitable. I have now had my gait analysed properly and I am a normal runner, I also checked the box and they gave me a size 5.5 which is too big, and the shoes are useless for me. I wanted to support local, but as a single mum who can not afford to just throw £100 away on a pair of shoes I am incredibly disappointed. Nice little shop for people who know what they want but would not recommend if you need advice and support making the right purchase - I feel like they just wanted a sale regardless of whether the shoes were right for me or not.
December 2022 by Jane Bryant
Very helpful and informative service? even modelling products for me! Well worth visiting as apposed to shopping online!
October 2022 by G
What a lovely shop! V good friendly service! I would definitely recommend !
October 2022 by Mr D H
Fantastic local running shop. Knowledgeable and helpful staff.
October 2021 by Katrina Williamson
Very helpful staff. They really seem keen to encourage you in your running even if you are totally new to it.
October 2021 by Jeffrey Stewart
Great shop, providing a really good service even in present situation.
October 2021 by Hugh Simpson
Very knowledgeable about running shoes. Would highly recommend.
October 2020 by Laurence McKell
Best shop for all the gear for people with a passion for running. Staff are knowledgeable friendly and helpful. Thank you.
October 2020 by Edmund Billing
Knowledgeable and friendly staff, great range of products. Much better than a faceless chain.
October 2020 by Alex Berry
Excellent service from very experienced and empathetic staff. Whilst there may be an online option that is a little cheaper, the value of the advice both for the shoes and for my sons running progression was worth many times any possible discount.There were social distancing measure in place , plus hand sanitiser and a screen where you pay.All in all and excellent experience.
October 2020 by Matt Naybour
The shop has really helpful staff (very knowledgeable, and into running) and a great range of shoes! Picked up some extra bits and bobs (runnings socks and a shirt) and was amazed with the socks especially. Will be picking up my next pair of shoes from here, whenever that might be.Thanks Complete Runner!
October 2019 by Adam Buglass
Friendly and extremely knowledgeable. Always plenty of staff to help with any advice. They know the local area too so can suggest equipment based on your routes or vice versa.
