March 2024 by Mo Ramzan
Some ok shoes in here
January 2024 by Steve Nursaw
The best customer service from Alex. Sourcing Bugatti boots in my size from another branch.
January 2024 by Cecelia Helen Chadwick
Love this shop so many lovely shoes, the sales are really good value for money.The staff are very friendly and helpful.
March 2023 by Graham Fisher
Helpful staff, really attentive. Good stock of shoes in.
March 2023 by K W
On being served I asked for a size and similar in a shoe and as the staff member walked past two able bodied women, one started discussing a shoe and her debate re buying them?at the time the staff member had my shoe in hand?then the customer asked for her to hold her shoe in order for her to take a photo of the label?she could have done this herself or her friend helped?while people are self absorbed, the assistant should have explained long before this point she was busy, but she didn?t?after watching this play out I left not spending..:lesson to learn hear prioritise!!!! Have staff no idea here ?
December 2022 by N
Absolutely disappointed with the service and returns.Waiting still for a refund after six days.Staff unfriendly and unhelpful.
October 2022 by Lis Mortimer
I found the staff ignorant. They ignored me when I walked in the shop. When I asked if they sold Gabor mens shoes they didn't know and had to look on computer. They didn't sell them. Awful service.
September 2022 by Lynne Walsh
A little expensive ...looked nut didn't buy, good quality products though
June 2022 by Helen Hardwick
In the past, I have had some truly awful customer service experiences in this branch. However, this week I was served by Debbie, and things were different. She gave unfussy, good service. Obtaining me some sandals from another branch. Couldn?t ask for more. More Debbies required here.
February 2022 by Rosanna Park
Sale on and plenty of choice in the sizes. Found a few boots we liked and purchased a pair. Helpful, friendly staff. Nice store.
April 2021 by Graham Denison
Great independent shoe shop and they sell Clarks and Pavers.
April 2021 by Lynne Wilkinson
Few minutes before assistants stopped chatting and appeared in shop. Not much enthusiasm
September 2020 by wendy mellon
Good shop with quality shoes. Helpful staff.
August 2020 by Ali Milner
My daughter and I came into Charles Clinkard today looking for boots. Unfortunately the lady who attended to us was very unhelpful and incredibly unfriendly. My daughter tried a few on but got absolutely no help or encouragement from this sales assistant. She just stood there unsmiling waiting for us to finish. I was so surprised as my mother has used this shop for years and has never been treated the way we were today. Sadly none of us will return which is such a shame as it?s a lovely shop.
