February 2024 by palla siva kesava
Good service
October 2023 by Julia Matthews
Absolutely atrocious , inadequate eye test,optometrist didn?t listen to anything I had to say !!!!. Dispenser, was only interested in trying to sell me expensive frames, I persistently told her I didn?t want them?????. I did choose two frames,I was told they would take up to two weeks. The day after I cancelled both pairs, but within two/three days I was messaged that both pairs had arrived ???.Yet again did NOT listen. Over the years I?ve had no complaints BUT I WILL NEVER GO TO THEM EVER ??
August 2023 by carole walker
Having tried Boots opticians twice, with quite disappointing service, Dolland and Aitchison my preferred option,and others, but now closed !So on an impulse I dropped in on Vision Express, and was very pleasantly surprised, the staff were all very kind, it was a happy atmosphere, and when choosing frames etc. the assistant was verypatient and knowledgable . Having tried most of the Opticians in Huddersfield over the last 40 years, I shall be happily returningto this New Street branch, when I next need some replacements. I have delayed my review for a few months so as to be certain ofMy prescription, it has proved to be very comfortable and accurate,what more can one want, excellent!
August 2023 by Miriam Donaldson
Bit of waiting around on a busy Saturday but handled well & kept up to date...
August 2023 by Linda Hall
The warmest of welcomes then promptly had my eyes tested by two lovely opticians upstairs. Then I was ably and, I might add, very patiently helped by Kate to choose new frames. All staff were cheerful, professional and not pushy at all.
July 2023 by Mark Austin
Prescription left me with blurred vision, requested they recheck but would not and blamed the provider of the lens. Won't use again as really poor customer service.
July 2023 by Peter May
I had an eye test here last week (13th July 2023) and have just been informed my glasses are almost ready to collect (19th July).The service has been excellent.....thank you Sobia for eye test and advice and Kate for selling me and again advising me on glasses choice.I'd highly recommend
June 2023 by Paul Warren
I visited the Huddersfield store and the Lady who helped me pick my glasses was excellent, her name is Linda.
March 2023 by Steven Barrow
Friendly and efficient staff i hate going to the opticians but they put me at ease with their friendly atmosphere and i found the experience okay thank you vison express
February 2023 by Gill Coote
We visited the branch today to get a pair of new glasses for my 16yr old daughter, who had had problems with her last pair. I have to say we looked after so well by Daniya and Lisa, who both went above and beyond to ensure the new ones were right for her and her old ones were fixed, so she was able to wear them comfortably until her new ones arrive. Both lovely ladies are an asset to your company. Working in retail myself I believe it is important to acknowledge great customer service. Thanks again
January 2023 by SMB
Always a lovely experience! Staff are so humble , helpful & down to earth , Nothing ever feels Rushed , Will definitely be visiting again, Thankyou!
December 2022 by Bernice Palmer
Excellent experience. Felt valued as a customer. Very thorough eye examination. A very clear explanation of procedures and results. Very good selection of glasses. My Optician was very professional. Thank you to everyone involved.
December 2022 by Pauline NelsonBellHouse
This is the most comfortable I have felt in an Opticians. Every person there was welcoming. Rebecca helped me to choose my frames and was very supportive. All in all first class. I love my new glasses.
December 2022 by Adeel Akhtar
The optometrist Nazmin was incredibly friendly. She explained every detail to me and I was very happy with the service. Will be coming here again
December 2022 by Lee Wilkinson
Very friendly and helpful service. They did a very thorough check on my eyes using various hi tec devices. Very impressed would recommend
