December 2023 by Rachel Fielder
Great service.
October 2023 by Eviee Klea
Totally rude staff. I had an issue with my phone and a tall Jamaican guy who works there was extremely rude. He insulted my intelligence by making comments like "how this happened out of the blue". I told him that there is moisture in my phone anf doesn't charge and he said "it was raining yesterday, you must have put your phone under the rain, it's mathematics innit?" How rude and not helpful at all! He also said that I don't look after my phone because the screen is cracked but obviously it's the screen protector that got cracked! Just wondering who recruites this awful staff with horrible customer service. I'm so disappointed with Three. I will move to a different company after 9 years being a loyal customer! Real disappointment!
September 2023 by Callum Blevins
Amazing service and very helpful friendly staff. Shokatali and Mag were very helpful.
August 2023 by Iv Yvette
Great service! Smooth and easy as always! Very friendly and helpful staff - many thanks to Voytek to sort out my internet issues :) Highly recommend the Three store at Kings Gate in Huddersfield.
August 2023 by Debra Dawson
Went in to get some help with my account, well what a waste of time. the gentleman helping me could not of cared less and after the 4th sigh and roll of the eyes I left. Tried the call center instead..another hour of my life wasted, three are an absolute joke !!
August 2023 by Nicola Hanks
When the store clerk says "we open at 9am tomorrow" so we can sort out my husband's upgrade. We turn up at 9am and find the store "temporarily closed" with the Three live chat saying it doesn't open till 9:30am... Waiting till 9:30am and it still being closed but yet nobody can advise why? Not even the live chat.... What poor, shocking customer service. (Had a personal circumstance meaning we needed it sorting this particular morning)
July 2023 by Rami Haj Mohamed
This company is very wonderful outside the United Kingdom. I have been a customer with them for several years outside the Kingdom, but in the United Kingdom I do not know their work policy, i.e. I find lying and misleading the customer inside the shop and on customer service by phone or chat, i.e. there is never transparency, what happens why all this quantity Lying to the client I don't know
April 2023 by Shannon Benson
Customer service is extremely poor. The man we spoke to today was rolling his eyes at us and smirking at us while we were trying to express the problem we were having with the company. Completely disgusted with the way we were treated.
February 2023 by Shallow
I felt discriminated against as I just walked in and instantly was confronted and asked if I was going to buy anything, (I?m a scruffy looking working white man) just needed a good beard trim and haircut was all.
January 2023 by Carmen Sewell
The staff in kingsgate are brilliant talked me through my phone bill n listened n explained about saving money n was heavenly so polite n lovely 10 out of 10 x
January 2023 by Megan Quinn
Wojezk (i?m so sorry about the spelling) he is still in training but so helpful with helping me with my contract! 5 stars
July 2022 by Kharlos
Very helpful and pleasant staff. Would recommend.
July 2022 by Hamidreza Faham
I went there three times. They are all rubbish customer services.
April 2022 by stephen whitters
The guys in the Three store are true proffesionals, and gave me the answer to my enquiry
April 2022 by Matthew Austwick
The staff help to easily resolve your problems
