January 2024 by Steven Machin
Was happy with tester and no change in eyes so not pushed to change glasses
January 2024 by James Lee
Excellent service.very efficient and friendly staff.
December 2023 by layla
the people helping you are lovely always and very friendly. My glasses are great every time :)
December 2023 by Jess Turnbull
Really great experience. Very professional, knowledgeable, and very reasonably priced. Would definitely recommend ??.
December 2023 by Ellenor Plant
I?ve been a few times and had great experiences with lovely members of staff. However, today I had a member of staff who made me feel really upset and uncomfortable. She was rude and made me feel awful, the appointment made through the phone and a member of staff must have booked the wrong thing so I was told ?well I can?t do the appointment then? like it was my fault. I had an issue with my lenses where they were painful and I could not put them in again as the lens wasn?t right and was told to book a health check online, she told me to put them in and when I explained I can?t because of the pain I was laughed at and spoken to rudely. Very disappointed as everyone else was lovely.
November 2023 by Ibrahim Hussain
Staff was brilliant especially nicola who dealt with me and treated me with kindness and respect
November 2023 by Veronica Gabanski
The examination seemed thorough. What was too fast was how I was told that varifocals were the ideal for me. I hadn't mentioned them at all. Furthermore, I was not told of the very great difference in pricing. In fact, I didn't become aware of this until the payment moment. So how are the glasses? Here, I must praise the assistant, Jon Sparks, who was excellent in checking and adjusting their fit, and explaining how the lenses worked. Lovely frames. But I'll be taking them back as varifocals are.most definitely not ideal for me. It's a nuisance, having to adjust the angle of one's gaze; and after 6 weeks, long enough as a trial, i still feel unsteady when wearing them.
November 2023 by Tessy Bella
From my arrival to when I finished, everything went smoothly. My time was not wasted and the team appeared organized
October 2023 by jean nursey
I didn?t like the new frames I tried to put up with them as they were different to what I normally have I chose some different frames and I?m looking forward to getting them next week the person who helped me was very helpful service outstanding very happy
October 2023 by My opinions
Went for an eye test recently, booked ahead online and only had to wait a minute or 2 when I arrived before I was seen. The guy who did my eye test was good and the lady who helped me look for new frames was also very nice.
October 2023 by Tracey Clark
Great experience at my recent test. Optician was happy to give advice to the affect that my sight has changed from short sight to long sight. I was advised to just use glasses for reading as distance has improved.
October 2023 by Abby Pullan
Came in, picking out glasses to a lovely gentleman, when going to get my glasses measured i had this extremely rude, impatient and frankly difficult lady. she shouted at me and tutted when walking saying she told me to follow although i?m hard of hearing. When sitting down she scanned the glasses, slamming them down and said the price and i explained before coming in i spoke to one of her colleagues i have a hc2 form and she rolled her eyes, no she really did roll her eyes. she said well you will get one pair free and another you have to pay for i said that?s fine. She sighed saying ?this will take me ages? She left me for abit, then asked for my hc2 and walked away for a further ten mins. She came back sighing obnoxiously, I really couldn?t believe it to be fair everyone here is lovely, I don?t know if it was a bad day for her but just thought people should know to stay clear of her when they come in. She is Annie Harris Dispensing manager.
October 2023 by Anthony
I recommend specsavers to everybody,the ease of booking on line and the attentive staff,the clean store and the extremely excellent prices of the glasses,tried my glasses on virtually on the website and chose them at that time so when I arrived at the store I knew what I wanted and just showed the glasses to the staff member which I had saved on my phone,easy peesi,well done specsavers for making life easy,thankyou
October 2023 by Allen DOUGLAS
Friendly staff. My glasses are excelllent. My first time getting prescription sunglasses too. I find them great. Thank you.
October 2023 by Shiguftah Khan
Person that served me to collect and fit my glasses was rude and made me feel as though I was being difficult. I left with glasses that do not fit me and hurt my face. Very disappointed
