September 2023 by ???? ??????
I performed the Lenz procedure in coordination with your center, and I really appreciate what Ms Donna and Dr. Janid did with me. They were very professional and so helpful and I really would like to thank them for.everything they did for me.AHMED ALSAEH
August 2023 by rukshana mahmood
I had my lasik consultation at this branch and eventually went ahead and had the procedure done. First and foremost the girls here at this branch are absolutely fantastic and so welcoming, farha, anisa and sobia. I had the upmost level of care and attention from farha who assisted me throughout the entire process, always reassuring me and guiding me through all the steps which really eased any worries I had. Sobia, my optician was super helpful and very reassuring making sure I was well informed and was able to approach her with any concerns I had which I was so grateful for as I knew I was in the best hands. Overall my experience at this branch was fantastic and couldn?t rate the girls and the service they provided any higher.
June 2023 by Olivia W
Rude man on the phone asking why I don't want to go a head then hangs up on me lol. Not going to make me want to go ahead with a company like that is it
November 2021 by Dawn Lewis
Excellent, friendly service, have been coming for many, many year now. Would definitely recommend them.
July 2021 by david metcalfe
Ecellent ServiceStaff Pleasant And HelpfullAll Went Well No Problems Or PainSo Glad I Had Them Done My Eye Sight Is Great No More GlassesCould Drive The Day After Surgery.
July 2021 by John Kelly
Great professional service here, worth every penny. All the staff were genuine, friendly and more to the point knew what they were doing.Brilliant thank you so much.JK
February 2021 by Sheraz Hussain
I had an initial consultation booked and was really pleased with how I was dealt especially Louise. She called me up before my consultation and explained what would happen at the consultation which made me feel very at ease. When I got to the consultation i was met by Louise and was made very comfortable and she even made me a coffee!. She was excellent through out the whole process and answered any questions. I was then passed onto Shazad who was the optometrist who did the checks and again he was fantastic and really made me feel very welcome and at ease. Overall a fantastic experience by the team and was really satisfied by the service.
February 2021 by Simra Bi
Went here today with my cousin for her consultation and have to say all the staff members especially Andrew and Shezad were so welcoming and helpful. They made us feel so comfortable and have to say it is the best appointment I've ever been to even though it wasn't even mine.Would defiantly recommend for anyone thinking of laser eye surgery.Also have to say all of them are hilarious which made the consultation even better.
February 2021 by Sheana Hardy
Although I was recommended by a Friend Naturally, I was very apprehensive regarding the surgery however, the well experienced staff at Optical Express assured me everything would be fine and that I would not feel uncomfortable with the procedure. Rest assured this was so true. The lens replacement surgery was the best decision I have ever made.My whole Life has become so much easier with everyday activities, it is such a bonus not having to rely on glasses. absolutely AMAZING I would recommend it to everyone. Don't Hesitate, you will have NO Regrets....
February 2021 by Julie Valentine
If unfamiliar with the area, a little hard to find but once there, all's forgotten!! Invited by a lovely greeting, environment and hospitality. Louise our patient advisor was great and easy to communicate with. I wish i could remember the name of the gentleman consultant who we seen secondly, however, his enthusiasm and drive for what he does was so infectious, his name has completely left me (DOH!!) I am sure that anyone that has been will know who i mean. Anyway - Highly recommended!!! All staff are great!PS - it wasnt even myself attending the consultation. I was the "driver" for the return journey - take from that what you will =c)
September 2020 by Leopoldo Rodrigues
Very good clinic, went to have my laser eye consultation which was perfectly explained and get my eye test routine. I would recommend that optical express invest a bit more on the signs for this clinic as it was hard to find for the 1st time even though I received a massive help from the manager. From reception to opticians and manager received a very positive attitude from the beginning to the end. Keep up the good work. Definitely recommend. Keep up the good work5 stars.
September 2019 by L30P0Ld R
Very good clinic, went to have my laser eye consultation which was perfectly explained and get my eye test routine. I would recommend that optical express invest a bit more on the signs for this clinic as it was hard to find for the 1st time even though I received a massive help from the manager. From reception to opticians and manager received a very positive attitude from the beginning to the end. Keep up the good work. Definitely recommend. Keep up the good work
August 2019 by Elizabeth Obi
Louise and everybody else were very professional and attentive
July 2019 by Tom Lynn
I had a very pleasant experience here. James Sunderland, Ellie and Victoria were all very accommodating throughout the whole visit.
May 2019 by Janet Laverick
Excellent service from everyone on each visit thank you everyone especially Ellie (the pretty one) she will understand xx
