October 2024 by jwaggi
Its like a maze, no order to the stock its like a market, difficult to find the payment desk, staff don't know how to communicate. I went to pay for 2 small items but needed a carrier bag because it was raining, "we haven't got any carriers left" the assistant said. I said I needed a carrier so I was offered a massive one which was far too big so I declined, there was an awkward pause...I repeated "I need a carrier", the answer was "you can go 't' kids"....I asked what she meant by that and she explained that there is another payment desk round the corner in the children's section.....so much effort to get a result.
June 2024 by Gary _ (reviews)
Perfect shop straight in and out no messing ?
March 2024 by Graham Meakin
Store great toilets an issue only two choices one marked disabled / baby changing and one labelled female. Asked the assistant and told they where the only toilets get the label changed on the door. !!!
February 2024 by Safa Nawaz
Had a lovely experience at this branch, was helped by a tall Asian lad who was very helpful.
February 2024 by Helpful person
Not got a lot of stock but nice to look at.
However, the men's toilet is the assessable toilet! Need more toilets at this branch Next!
February 2024 by John Gibbons
Just been served in the Mens dept by a friendly and super helpful young Lady called Georgina.Nothing was too much trouble for her and served with a smile?
February 2023 by Danny Stephenson
Helpful staff ?
February 2023 by Kenny Mcevoy
Great customer service in particular from Angele and Laura in houshold dept,
went above and behond to help us.
Thank you both a credit to the company.
February 2023 by Raj Roda
So disappointed with this store. Every time I go to collect my parcels using the click & collect point. It always seems like they don?t have enough staff or they are just not prioritising this service.
Today after waiting 20 minutes I asked a staff member to help me, she said she?d go get my parcels straight away only for her to go get my parcels and other customers at the same time and started handed them out before serving me even though I?d been waiting 20 minutes and I was before them.
The click & collect service is meant to be a quick and easy way to get your order.
Unfortunately this never seems to be the case in this store.
This isn?t the first time this has happened.
February 2023 by natasha crosby
This shop is all over the place, im put off going , not enough staff always waiting for parcels and you can tell the staff arnt happy because of the lack of organisation from managing area.
February 2022 by Martin Roberts
The Costa within Next at the Spring is totally Diabolical, Service is painfully slow. Tables not cleared or wiped .
February 2022 by ? ?.
Great shop
February 2022 by Paul Roberts
Lovely store shame the home dept is small.
February 2022 by Gemma Speight
I was looking for a long T-Shirt. Size range was terrible starting at about a size 6 and jumping to around a size 16. Disappointed that unable to find hardly anything I liked in a medium 10/12 size. Not good.
February 2021 by Jean Waite
Very pleasant staff very helpful nothing too much trouble
