February 2024 by Catherine Winder
Absolutely disgusting service I?m a disabled woman went to buy a pram for my daughter asked for a price for a bugaboo single pram she said yes will go and get one left me standing there 20 minutes while she talked to other people so I asked another member of staff which was told by the first person I spoke to she was doing it so waited another 10 minutes then I left shop still not been seen to so if you want terrible service and disgusting manners go to mama and papa at Huddersfield outlet shop
January 2024 by Natalia Kz
Waste of time! We drove for over an hour to visit advertised sale event... Yet prices were disappointing. You can get cheaper bundles online on different websites.
January 2024 by Dara Drayton
It was so disappointing to be in a store for 30 minutes and not have one staff member acknowledge you the entire time. Especially when both Libby and Richard ?the manager? were standing around idly for most of that period. Before leaving, I expressed my displeasure with the lack of customer service and received a fake apology in a nonchalant manner from Libby. She then all of a sudden wanted to help, by which point I was no longer interested and left the store with my husband.It was especially disheartening to observe 2 other black families who were also not offered any assistance in store. I guess Mamas and Papas outlet only offer customer service if you colour is worthy to the staff.I will never return or spend money there.
January 2024 by Des Mupudzi
Previously, we had a brilliant experience where Zoe really helped us understand the travel systems and pros and cons of different systems.Unfortunately, this time was the absolute opposite. No help from the staff. There were 3 staff members only one was occupied with another customer. The other 2 completely ignored us, one of which was Richard, the manager, the other was Libby. He walked past us and just looked at us with no acknowledgement at all. We helped ourselves with measuring the pram we wanted and left the store.It left us wondering whether it is store policy to not help the Black families as we sat and observed 2 other black families walk in and not get support.Safe to say we will not be spending our money here.
January 2024 by ???????? ??????
perfect place. unloading on time.
November 2023 by S
We had a fantastic experience my husband and I yesterday November 15th. Thank you to the team especially Amber for your help, knowledge, patience and kindness. I had a lot of questions and requirements because it is our first baby and she helped us from start to finish answering all of our questions and advices us on what is the best for us and our lifestyle. It didn?t felt like she was pushing on us products or forcing us to buy what?s the most expensive things like a lot shops do which I can?t stand. Her approach was genuine and sincere. She truly took the time to genuinely advice and guide us on what to get which we appreciate. They have a certain amount of choice and prices are fair. We will come back soon! Highly recommended it! Thank you again !!
November 2023 by Ol APN
Really good selection and super helpful staff.Not too expensive and always deals there.Staff are brilliant and you can book in to see a specialist for a dedicated time slot.We saw Lauren who was brilliant and super helpful.They also do refurbished and nearly new items.
October 2023 by Ansell
Went to the Huddersfield outlet recently and was helped by Nichola to select the best pram and car seat for us. She was amazingly knowledgeable and very helpful with a constant smile. Helped us get the best package and at excellent value.
October 2023 by Francesca Osler
Just had a wonderful experience with Amber and Libby looking at car seats and pushchairs. They were both incredibly knowledgeable, patient and listened to what we were looking for. Thank you!!
September 2023 by Idris
Was very excited to attend this store which I traveled over an hour to get to. But when I arrived I just kept waiting around to see if anyone would give me a hand or even look my way for assistance. Instead staff kept walking past me not even asking if I needed help with anything even as I was trying to catch anyone?s attention. May have just been an off day for the staff but I wouldn?t want to waste my time again travelling there. Also the discounts applied at this store can?t be refunded elsewhere. You will always have to travel back to this store if your items are faulty or damaged when taken home.
August 2023 by Robin Spence
Not too bad. Some good coups from here but most items don?t actually work out that much cheaper than the stores themselves, but we?ll worth going in local to Huddersfield or even that side of Calderdale. Staff pleasant and polite and a lovely building and grounds, although what really put me off was the car park and the state of it. Looked like a strong gale blew over a bin to scatter all over it. Just a quick sweep up would make all the difference in the world. First impressions count.
July 2023 by Andy Luke
What a great shop this is. Massively reduced prices and staff very knowledgeable. Will be going again.
June 2023 by Rachel Horn
Staff are polite and helpful. But I brought the mamas and papas orraco pram set. The pram is brilliant but unfortunately we had problems with the handle when I used it for my second son expecting the pram to last. Got the handle fixed by them and broke again and if I want repairing expect to pay again for it. Very disappointed customer.
May 2023 by Bilal Mirza
Our first visit whilst we were in this area, good new discovery. Amazing items and good prices. Don?t expect anything to be marked down by 90% like other fashion brands but we bought what we will gift our nephew for an upcoming birthday party. Staff is friendly, knowledgeable and helpful.
May 2023 by Jose Rafael Mendoza Plasencia (Ralf X)
From the entrance the attention is friendly and cordial, it has a good sales floor with quality products, I recommend making a visit, I'm sure you will love their good prices, recommended!