August 2025 by Tim Edwards
Though not able to support the item needed, they really went above and beyond in trying to help
June 2025 by THREESIXTYDIY
First time visit to the branch and it was really disappointing. I have a few friends that use Jewson all the time say it?s great but I left this branch none the wiser. I walked into the branch and one colleague was serving a customer and a bunch of what appeared to be managers stood around chatting. I was seen but I waited and I waited until I eventually asked to be served. My partner wanted to leave as the branch was uninviting and colleagues didn?t appear willing to help.
I was served by a colleague who seemed disinterested like it was a chore, I mean it is such a hardship to serve your customers. He threw a few samples at us and walked off. No real help at all, we actually got more help from a customer who overheard our conversation.
A brick and mortar match but couldn?t help with either, we were told he had some bricks that were like what we needed, maybe if you were using them for a different property. They were not alike at all. So we left and went to Myers Builders Merchants who couldn?t help us enough. We should have gone there first.
Unfriendly unless you are a familiar face as a regular customer, customer service has severely lacking to almost none existent.
Unwelcoming and just unhelpful.
June 2025 by Lisa
What a fantastic service from Jewsons in Huddersfield. I initially called the branch and spoke to Nick, which was so helpful. I used the delivery service which made life so much easier ! Communication throughout was brilliant. All round it was simply excellent customer service and care, thank you Nick and Dean! I will definitely be hiring from Jewson again :-)
May 2025 by Gavin Hellyer
hired an excavator, really good service
April 2025 by Andrew Morris
Nick and Jason were great. Handled my enquiry to a high standard. Really pleased with the customer service
March 2025 by Esmaeel Ali
Good and nice
January 2025 by Ched Evans
Rude staff!!!!!
September 2024 by Anthony Walsh
Brilliant place for all your building needs or a biscuit or too,,,they just need to learn the jewson dance,,,
July 2024 by Rich Gravil
For all your building requirements, very good.
June 2023 by Mark Carroll
Great staff, very helpful indeed
May 2022 by Mick Bray
Excellent service and array of products. One stop shop for all my needs
March 2022 by Roy Jacobsfield
Spot on Paul was very helpful and explain the pros and cons on the bricks l wanted
July 2021 by Stephen Knight
Every thing for building and plumbing
July 2021 by stephen hardy
Everything you need
July 2021 by Gabes Games
Customer service is terrible, stood at the counter for 5 minutes just totally ignored by everyone going about their normal day. This isn't the first time this has happened in the Huddersfield store particularly near closing time. It will however be the last time it happens to me as I won't be going back.
