Cell Phone Stores in Huddersfield, West Yorkshire

“Outstanding Service at Three – Thanks to James and Liam

My experience at Three was brilliant. When I walked in, James Barrow greeted me warmly. I asked if Three was the same as EE, and he clearly explained that they are two different providers.

Having been in sales myself for over 50 years, I appreciated his professionalism. James offered me a seat and took the time to compare a plan similar to what I had with Smarty. I shared my frustrations with Smarty—after more than 26 emails, they still hadn’t resolved the issue of me not being able to make calls. That experience led me to leave a negative review on Trustpilot.

In contrast, James made everything easy and straightforward. I wanted to keep my existing number, which required proof of ID. Since I hadn’t brought it with me, we arranged for me to return the next day.

When I came back, James was on a conference call, and Liam Kavanagh stepped in to assist. He was extremely helpful—he even inserted the new SIM for me and explained when it would activate, along with details about my first payment.

Between James and Liam, I received outstanding service. I would 100% recommend Three. Big thanks to both of them—you certainly have two individuals who are a great asset to your business.

Barry Jacobs”

“Awesome customer service from this store. Karen and Laura were so nice to me too. Got a new phone from this store at a very good price offer and they were patient with me as I requested to have the phone charged and they made sure I was happy with it before paying. To add to that, I was given a 6 months guarantee should if anything goes wrong with it out of the norms meaning they are 100% confident with the products they sell. I’ll recommend this store and thank you ladies for your services.”

“Visited the store to discuss internet as our current provider wasnt working out for us, all the staff was lovely, Dean assisted us with chosing a new internet plan and even went above and beyond helping us change our services and avoiding a cancellation fee

Thank you Dean for 5 star service!”

“I had a problem with my new phone. Found the staff very helpful and though the phone was faulty they went above and beyond to try and rectify this before a replacement ultimately required.”

“Have had to bring a fair few online orders back here (not their fault as bought online through the wider company of CEX). The staff have always been really helpful and processed everything without fuss. Even if there's no fault you have 14 days if you don't like it. So we now see it as a low risk way to get a good deal without the usual used goods gamble.”

“Went in today with an apparently rare SIM card issue, and the young man who served me couldn't have been nicer, and after about twenty minutes he'd sorted it all out for me. I've had issues for six months. I wish I'd gone down sooner. Great service. Thus, my five star rating. Great shop.”