I went into the Caffe Nero in Huddersfield town centre, in West Yorkshire, I used a voucher code to get a takeaway drink, then I went back with my long-term partner and he remembered me, and just asked if my order was to sit in or takeaway, these are the little customer service soft skills I look for. This time I ordered... read full comment
January 2025
I am a regular customer at this Caffè Nero and have always had good experiences here. However, I was very disappointed with how I was treated today by a staff member with red hair. She was extremely disrespectful and shouted at me in front of everyone, insisting that I had to purchase something, even though I was just... read full comment
