August 2025 by M P (Mish)
Terrible customer service. Was told I had to dismantle instore a large item in clearance which I was unable to do, staff lied as I continued shopping another woman asked about the item and within a few minutes there were 2 staff and a hgv dismantling it, and they had the cheek to try and wait until I went as I noticed. Absolutely disgusting service.
August 2025 by Amelie Dumville
In a rush trying to find clear leather polish, harry was very helpful and even though they didn't have any he gave us a great idea of where to find it thank you so much harry
August 2025 by robert lochanski
Nice staff .
Thank you for quick and right despatch from collection point.
July 2025 by Azeem shahid Muhammad
Not much staff about like what they used to be. Prices are little higher than ur local diy stored and other small retailers
January 2025 by Matt Bell
The red haired lady on the ?tills? should really read up on the challenge 25 law and how sophisticated camera technology is. My 6 year old isn?t going to get in trouble with a mysterious camera man for helping me scan some items. Grow up.
January 2025 by Claire
Needed help with a paint issue, Magdalena helped and offered me half price primer paint and advised if it didn?t work to come back and get a free tin of another type, luckily the first tin worked! Great customer service experience from her.
December 2024 by Lift-it Training
Been to B&Q today (DIY shopping ? (joy)
4 Staff stood about next tills doing nothing ! You now have to self checkout your own goods this makes the experience Soulless what are you doing B&Q bring back customer interaction? it makes the process of parting with my hard earned cash more painless.?
December 2024 by brendon tatenda padiwa
After renovating bathroom and kitchen the B&Q contractors left us with no heating, getting into week three now and the two options we have is to get two electric heaters or wait until the day the engineer finally shows up since has been on his way from the day we called them. My very ill mother thought a new kitchen and bathroom would uplift her spirits but now she is forced to stay in bed and have multiple items of clothing on. We will fight this!
December 2024 by Mark Smith
Nice big store, well organised and run. The standout for me is the quality of staff at Huddersfield, who are always helpful and friendly. I would like to highlight Nathan Morrison in particular, who goes out of his way to assist, even with particularly difficult and challenging topics, where his depth of knowledge and electrical background come through to provide service levels you wouldn?t expect at any big box store. Impressive!
December 2024 by Romarjo Kumanaku
Very bad customer service
December 2024 by Sadia Kouser
Don?t buy your kitchen from here!! The after sales is crap!! Quick to sell you a kitchen but when something goes wrong they can?t be bothered to replace it even though you are in warranty! All the staff in the kitchen department and the manager just ignore you!! AVOID
November 2024 by Liaqa Hussain
Rubbish customer service, asked for some help and was told "I can?t help you"
November 2024 by Paul Collins
Always happy to help staff
October 2024 by Mick K
Well we headed to B&Q Huddersfield today 07/10/24 with the intention of purchasing a new kitchen sink , Taps . We were spoilt for choice really . Various colours, materials, sizes . Then along comes our saviour called Adrian a B&Q staff member . Adrian asked us a few questions. Then he proceeded to show us some sinks actually on display. Our mind was made up we knew which one to purchase thanks to Adrian?s input. Overall a great experience at B&Q HUDDERSFIELD
October 2024 by eddie greenhalgh
Good location
Nice clean store
Friendly staff
Big shout out to the guy who cut my shelves, I'm sure he is called Josh, great customer service ?
