February 2024 by Emma Ruth Chadwick
Great customer service ? ?
June 2023 by Matthew Corbyn
Busy co-op with petrol station on the way to Halifax-Todmorden.
September 2022 by Stephen Benyon
As always great service. A special mention for Joseph who always goes the extra mile.
July 2022 by David Graham
I cannot believe how rude the guy with the blue beard is!! He obviously doesn't want to be there, no need to be so rude to customers!!Thankfully I was only passing through on a first and last ever visit!
July 2022 by David H
The manager (or so he claims) with the blue dyed beard can be quite rude, unhelpful and ignorant to customers.
July 2022 by Robert Parker
What a grumpy bunch. Should your front of house staff really have almost no Customer Service skills? It's been the same for at least the past 3 years I have lived here. I regret going in everytime I have to use the place.
June 2022 by Rebecca Jessop
If I could give today's visit 0 I would. A staff member serving me thinks its acceptable to laugh at me when I asked the man behind me in the queue to give me some privacy at the till he was literally shoulder to shoulder when I was completing my card transaction. Instead of being disrespectful and laughing maybe the staff member could have asked the customer to step back until called forward like alot of her colleagues do. ******REPLY to below question I posted the review on the co op petrol Mytholmroyd it is this store. Thanks
April 2022 by Ian Goult
Need a better way to pay for fuel. Stand in a queue with 8 baskets full of shopping. In front of you It's just a joke. Wish I could give 0 stars.. needs a fuel only till.
April 2022 by Wayne Cullearn
I have now bought 2 iPhone chargers from the petrol station and a new in car charger and thought maybe my iPhone XR that was not charging after paying for repair found it to be the charging cables where the issue spoke to customer service and was told there nothing I can do. I work on the road and had no choice on both occasion to go there but would advice none else does
February 2022 by Ollie Morris
Today I was greeted by a staff member who said "no need to wear a mask, they never worked anyway", as I was struggling to keep my mouth covered. I remember she also gave some great advice about the fuel at the coop being better than anywhere else as it lasts longer. If you want advice on how to live, don't go to that coop. If you want fuel don't go to that coop as it's very expensive.
November 2021 by Sally S
This is my local. Never had any problems with the staff and quite like the atmosphere in the store. It's a petrol station coop so the quality is not like a normal coop but the prices aren't higher. Love the long opening hours, its the only decent store open sometimes
August 2021 by Mark Lambert
The co-op is usually my 1st choice but this was really bad. Wanted to fill up a large campervan but fuel stopped at £60 because they have theft problems. Started and stopped again. Then I bought 2 meal deals but was charged for 3 but didn't notice until later. Staff not well trained and seemed to have no idea how to deal with a simple issue. Spent about 20 minutes here when it should have taken about 5 minutes.
July 2021 by Josh Childs
Update: some of the staff are so rude; yes I want to use my coop reward points, I know it's a few pence bit I still want to use them, stop makeing me feel like I am doing something wrong :(Such a disappointing store. They don't have pay at pump so you can be waiting ages if you get stuck behind a few people paying for food. The food selection is frustrating limited considering the size of the store. After waiting such along time for this store to be built I am massively underwhelmed.
March 2021 by MrTommarr
Food great , staff : vast majority are very friendly and helpful , except on one occasion. I got fuel and and a magnum on way to till, sign says ? queue here for fuel only? I now understand this means ?just ? fuel ie no other items but at the time I genuinely thought I was standing in the right queue.The checkout guy-- loudly told me to ?join the back of the queue? when I explained I had fuel he said ? yes but you?ve got that as well?It was embarrassing to say the least. I know the staff have a difficult job to ensure compliance but why not use a bit of discretion and not treat me like I was trying to scam the system? The sign should make it clearer, something I raised with the guy but he disagreed , admittedly I was frustrated . The customer ISN'T always right and maybe I need clearer instructions than others but all that was needed was a simple explanation not a reprimand from someone with a bad attitude.Very disappointed
March 2021 by Dave
Never had an issue here before tonight but i was extremely upset and angry tonight when a member staff went off on one at me.I was asked for id which due to my age made me chuckle and i as i handed over my id that was it the member of staff started having a go at me.Maybe the member of staff had a bad day or maybe they were tired im not sure but regardless there is no excuse to take it out on another customer.On the plus side the coop do a sticky toffee tart thing which i tried for the first time today and its beautiful.
