March 2024 by Joanne Gibson
When stood waiting for my Prescription. I couldn?t but not notice how empty the shelf?s were also how filthy the shelf?s are the floor is absolutely disgusting.. it doesn?t look good I think someone really needs to sort this out !!
December 2023 by Andrew Guttridge
Booked for the flu jab online- but apparently this store doesn't do or didn't have any under 65 flu jabs. Considering how much boots spammed me reminding me of my appointment you'd think they would also be able to change online bookings so they know certain stores won't do under 65 flu jabs, you put your date of birth in the system, surely this info is then sent to the boots store and someone somewhere at boots could have let me know!
October 2023 by pete heppleston
They fill my prescriptions promptly, ordered using the NHS app.They text me as soon as they?re done then I collect them.Accurate caring service.They have done this for years.
October 2023 by Jake Casserley
Every time I go in here, I wonder if we are closer to apocalyptic times as that is the vibe this place gives off. Shelves look ransacked. Never fully stocked, always empty shelves. Worst boots I have ever visited!
September 2023 by Justine Sharrock
Very good. clean. service good. Quick. Everything I needed available
August 2023 by Sam Wilson
Now one branch of Boots in Hebden Bridge has closed this remaining store is effectively unusable unless you have 30 minutes to waste standing in a queue, I do not, most people do not.
April 2023 by Carol
Great service thankyou
December 2022 by Jack Wearside
They seem to be really struggling with the workload here since closing the other branch in Hebden. The staff are trying their best, but are overwhelmed, the store is often full of waiting customers, there are stock shortages and on one occasion I had to return four times to get the prescription filled. Boots need to look at what they can do to improve this store.
December 2022 by Gillian Whitehead
As usual partial prescription even though they've had it 8 days l BRACE myself as this happens so so often. This was Friday was told casually might be here Sat or Monday possibly Tue.lts evident not me who cares.
September 2022 by Tobias Cat
31/8/22 Understaffed. Poor stock of prescription medications. I feel sorry for the staff. How can one person run the counter of the only chemist in town, Boots?Swiss owned Monopoly?Go to any place other than here. The polite lady who tried to serve a queue of ten customers must be under tremendous pressure. Vote with your wallet and use an out of town pharmacy. Then hopefully Boots will move out of Hebden and a decent company will fill the gap.This company cannot even be bothered to respond to their poor reviews.
August 2022 by Andy Coates
This Boots was fine before they closed the other Boots in Hebden Bridge. Now the staff try their best but are having to manage double the workload which isn't sustainable. I think the staff really try and this is the fault of Boots. We need two pharmacies in Hebden Bridge.
June 2022 by David Bell
How a company can slip in such a short time. My wife picked up my prescription on our way on holiday. I was one item missing, I was told it came in three days after the rest, I can only assume Helen ? Was having a bad day I will sort that out when I get back. Bring back Lynn and the staff from valley Road
June 2022 by Si L
Boots are an Absolute disgrace closing there other branch in hebdenbridge and now there isn?t a pharmacy that can deal with all the extra demand totally shambolic .
May 2022 by Roland Higham
Not sure why but very erratic opening hours and long queues at the moment. Suggest you avoid it and use Mytholmroyd or Todmorden until they get it sorted out
May 2022 by Lee Muir
The staff are amazing, the company as a whole in regard to its staff and customers is disgraceful.
