January 2024 by Mark Johnston
Great and helpfull staff always.Just don't understand why Vodaphone a powerhouse has such poor internal software setup.Our 2 hour visit should have been 30 mins at the most.Come on Vodaphone get it together you certainly have the budget for it.Stop cutting corners.
October 2023 by Demi Walker
The customer service at Vodafone is remarkable. They are the best mobile phone service provider and I wouldn?t go with anyone else. They are always friendly and help select the best phone for you. They have some amazing deals
September 2023 by Norman Booth
Sorted me out quite well, after traumas with a cheap phone.
June 2023 by Steve Webster
Not bad for deals if you push for them?
April 2023 by Emily Saville
Came into the shop unprepared as my phone broke unexpectedly. Tasmia, a lovely staff member at Halifax Vodafone did a great job at helping upgrade my phone, explained all my options clearly, and worked out the best deal for me. Thanks Tasmia! ?
April 2023 by June Gaze
First class service staff very helpful
December 2022 by Carol Oswin
Not happy with the service in this shop. I felt like I was a nuisance for even being there. The female staff member is rude & arrogant. I tried to ask about my fone/bill etc & was told I needed to ring a specific number, it was all done by text & took so long, my fone died, I didn't get any help. Filled in a survey but no-one got back to me. Will not use them again, when my contract is up I shall be looking elsewhere
October 2022 by Shirley Arnold
Called in to sort a problem out Mat gave excellent service he went above and beyond to sort it could not fault this he's a credit to your company
October 2022 by Vanessa meskimmon
My iphone 13 (had for 22 days) froze and then wouldn?t turn back on. I went into the Halifax store on Sunday 11th September and a very rude female sales assistant tried to accuse me of dropping my phone and causing screen damage. I told her that wasn?t the case and that I wouldn?t lie about it and waste my own and other peoples time and she didn?t like it. Her more knowledgeable colleague managed to get the phone working by resetting it. When I asked why it had done that, especially with it being so new, She was still very rude and tried to say that the reset was needed because of the screen! (There is a very very faint surface scratch). Shame as the other staff in there have always been helpful, however I won?t be using the store again.
August 2022 by Jade
CON MENcreated my elderly (76) grandmother a random email she cannot and does not know how to access, falsely signed her up to by FORGING a contract she wasn't aware of for 24 months, then denied the whole thing.only requested a PAYG SIM card.disgrace.manager wasted our time, dragging out cancellation process. clearly hoping we would leave before he resolved the issues. ignored all concerns raised.
August 2022 by Jade E
CON MENcreated my elderly (76) grandmother a random email she cannot and does not know how to access, falsely signed her up to by FORGING a contract she wasn't aware of for 24 months, then denied the whole thing.only requested a PAYG SIM card.disgrace.manager wasted our time, dragging out cancellation process. clearly hoping we would leave before he resolved the issues. ignored all concerns raised.
August 2022 by Ollie-Dogman
They are the worst ever company to deal with, certainly moving once my contract is up for renewal. Staff have no problem doing whatever they can but they can't break the rules
April 2022 by Susan Hudson
Disgraceful service! Called in to ask some advice, think it must have been to complicated or 'just couldnt be bothered attitude' customer service, NON EXISTENCE ' Really sorry if I bothered you!!!
December 2021 by Truck Stop Africa
Popped in yesterday to change my contract to a Sim only.Walked out with double what i had in terms of GBs etc accross my contract and a much better price.A saving of about £25/month.Excellent service from Jinaide.Thankyou, thankyou.Fully recommended....
November 2021 by Michaela Whylie
Upgraded to the new iPhone 13, 3 days later the phone stopped working with the store assistant telling me I had no data, 2 days later went back to the store to another assistant telling me she didn?t know how to use a iPhone left my iPhone with her to resolve it with opened personal messages she had opened her self. Her assistant approached me while I had my 3 year old daughter speaking unprofessional swearing at me with my sister also a witness to this. I will definitely be involving the police for there unprofessional behaviour.
