January 2025 by Jordan Pryce
Highly do not recommend tried to set up was told 2 weeks it?s been almost a month now and only today I got told I would be delayed a further 3 days I called to cancel and they tell me they can?t over she phone and i need to go to the showroom to do so
October 2024 by zain khalaf
No good
August 2024 by Heather Brown
Dusty Miller pub satff good job food bar satff drink good nice cooking food happy Heather ?
July 2024 by Claire Jane Coulton
Had first class service from this store (even though I was u aware of its being there) had a problem with phone Vodafone told.me to take it in to branch which I did and was greeted and helped by Tommy who was very approachable. Knowledgeable and very attentive. Explained we needed to send the phone away to be fixed and any more issues when the phone came back to me pop in.
Phone was returned within 6 days all shining a new, I had a query about an issue with the phone so went back and dealt with Tommy again ended up leaving with a new IPhone 15 max pro for my 13year old process was simple he did everything even helped me move it from an alternative provider.
Whilst discussing this I mentioned I wasn't happy with my handset (samsung fold .... think carefully about buying one) he went through all my options and the best deals available to me and I ended up leaving with my shiny new handset. With this in mind I felt I took a lot of time up with the process but I never once felt rushed or pressured Into making a decision. We even spoke about updating my tablet, which will definitely be the next on the list.
All the staff I have encountered at the Halifax Branch have been immaculate, polite, friendly and very approachable.
As I had dealing more with Tommy I can honestly say he is a credit to the Vodafone corporation.v
My only issue is and I assume this is a general issue I would have preferred a direct line to Halifax Store as I appreciate the personal touch. I have a few issues I need resolving which I am having to go in to branch but I feel this could be resolved with a call or even a branch general WhatsApp message number.
Thank you again for a great service.
May 2024 by Mr D B
Would like contact details of the owner
February 2024 by oliver massey
Dreadful customer service. im trying to transfer a contract that is under a family members name so that i may start paying for my own phone contract whilst retaining my number... instead of helping me or giving me guidance the staff member just kept repeating "nah... you cant do that here" shocking experience shocking staff will not be returning
February 2024 by a hadden
Sorted all my problems out.Wonderful service
February 2024 by darryl counsell
We've been coming to this branch for years, and we travel from lancashire to this Vodafone branch in Halifax because of the service we always get from these guys. World class can't fault them. They are our goto shop for upgrades and new devices, we don't go anywhere else, nothing ever too much trouble. Highly recommended.
February 2024 by godfrey knowles
Staff very helpful and friendly
January 2024 by Mark Johnston
Great and helpfull staff always.Just don't understand why Vodaphone a powerhouse has such poor internal software setup.Our 2 hour visit should have been 30 mins at the most.Come on Vodaphone get it together you certainly have the budget for it.Stop cutting corners.
October 2023 by Demi Walker
The customer service at Vodafone is remarkable. They are the best mobile phone service provider and I wouldn?t go with anyone else. They are always friendly and help select the best phone for you. They have some amazing deals
September 2023 by Norman Booth
Sorted me out quite well, after traumas with a cheap phone.
June 2023 by Steve Webster
Not bad for deals if you push for them?
April 2023 by Emily Saville
Came into the shop unprepared as my phone broke unexpectedly. Tasmia, a lovely staff member at Halifax Vodafone did a great job at helping upgrade my phone, explained all my options clearly, and worked out the best deal for me. Thanks Tasmia! ?
April 2023 by June Gaze
First class service staff very helpful
