December 2023 by Phil Sellen
3 days agoNEWThis kitchen company is very rare - their service is excellent & they do what they promise -, both of which are rare attributes in this busy world and especially so in the pre-Xmas period. Our Neff built-in coffee machine died, a week before Christmas. We scoured the country for a replacement model to match our stack of 3 Neff appliances. No one could/or wanted to help - only Matt @TolleKitchens stepped up to the plate. Bearing in mind that this wasn?t a complete kitchen that I was buying but just an appliance, I was delighted by their service and price in equal measure.. I sent the serial no of the deceased machine across to Matt who came back with a matching product! It helped that Tolle is a Master Neff supplier as this gave me confidence that they were the best. And this was cemented further by Martin, their polite and professional kitchen fitter, who delivered and fitted the new coffee machine 2 days later - on a Saturday!. Simply put, we could not have asked for more and I would highly recommend Tolle Kitchens.
December 2023 by Nick Johnson
Lovely Kitchen and great service!Couple of teething issues, but the team resolved them quickly and effectively!Really happy with our new kitchen
November 2022 by Charlotte McDermott
I recently bought a Neff Slide and Hide oven through Tolle Kitchens. After purchasing they were really flexible to when I was available for installation, they even arranged a Saturday morning which meant I didn?t have to waste booking a days holiday with work to wait in!When the man arrived with my oven he was very respectful of my home and ensured all packaging was taken away with him, perfect!He even showed me to how to use the oven which saved me the hassle of reading the manual for the basic functions.Thank you for a great service, I wouldn?t hesitate to return to Tolle when I am ready to change the full kitchen, thank you
November 2022 by Chris Lawley
Customer service is incredible but the designs, and installs are even better. 100% recommendation from me and my parents
November 2021 by Katie Robinson
Diabolical from payment of deposit to one year on, told us bare faced lies in the showroom. Had other kitchen fitters round to quote on finishing the job and have been informed every time how much we?ve been ripped off. Halifax branch (although same owners), I can?t imagine how the positive reviews are genuine and not surprising they?re claiming the negative reviews are fake. Awful company, wouldn?t wish on my worst enemy
November 2021 by JG
I have had endless problems with this company since work began in February 2021. The kitchen fitter (based in Carlise) had a 3 hour journey to get to my house, he did not come everyday so the process took months not weeks, of living with chaos and stress. Bad organisation and lack of communication meant I never knew what was happening and when. Tolle would never give me a finishing date, despite having payment in full £60,000+ for a bespoke kitchen before work commenced. Customer service has been awful, lengthy waits for replies to emails etc, indifference to complaints and I am still waiting for bad fitting to be rectified 9 months later. Do not use this company, my "Dream kitchen" has been a nightmare! (Beverley branch)
