May 2025 by paul weller
Never no staff on tills hence customers queuing all the time,and cash machine outside never works ? might aswell shut the place down update on my monthly visit Thursday 29th of may 2025 still the same loads of staff walking about but only one till open after waiting ten minutes I walked out this bank is a joke outfit ? blows my mind every time ?if I could give zero stars I would
March 2025 by Ks Sutcliffe
Lovely spacious bank . Touch screen cash machines always seems plenty of staff
December 2024 by Gavin Roberts
My son opened an account today. Bit of a wait but friendly and helpful staff once we were seen. Good service ??
October 2024 by Gaynor Darling
Cannot get through to branch how you supposed to give notice to withdraw more that what we can disgusting will be changing my bank brighouse should never of shut because halifax can't cope
February 2024 by Leigh Holdsworth
Ridiculous opening times some people work
December 2023 by J Mc
Got my banking sorted by a young chap called Dominic . A credit to Santander cheers
November 2023 by David Holdsworth
Quick and efficient service carried out without an appointment. I was highly impressed with such good customer care. Well done to Sam.
November 2023 by Laura Jayne
Think the lad was called Dominic very tall dark curly hair, lovely lad really helpful and helped me out today
September 2023 by Lilly B
Went in 2.45. On 1st sept. The older lady at the cust Serv desk with short blonde hair. Said 2 mins. Finished with her customers who gave her chocs, then she wasted the next 15 mins taking to random staff. Telling me 2 mins. Another staff member dealt with me, then another staff interrupted our room asking to log on. The whole atmosphere was disrespectful and didn?t care at all. Glad I will be closing my mortgage there soon. Get better service at local take aways! Shameful for bank !
August 2023 by Keith Johnson
Not a very freindly helper very abrupt lady when I was needing help !
July 2023 by dave wilson
Greeted by a person whom ignored me for the person behind.Waiting to see someone in the office horrendous waiting time ridiculously long.
April 2023 by Tracey Mcnulty
New closing times 3pm are not ideal if you have a business or work full time. Very disappointed that I am having to change my bank after having a business account with Santander for 20 years.My new bank is open until 4.30 which is still early but more convenient and they have a night safe to deposit money
February 2023 by L Martin
Poor customer service and inconvenient opening times for anyone working a full-time job. Location isn't ideal for parking either.
January 2023 by Terry (T)
Try opening for people who work . 3pm come on .
December 2022 by WOGIE
Try opening for people who work . 3pm come on .
