January 2025 by LM H
When we arrived at Pizza Hut, there was limited parking available. Once in the restaurant, we were told there would be a 20-minute wait. When we got a table, the service was abrupt and parrot fashion. We noticed there were a number of tables that needed clearing of dirty plates, etc. around us. We had been told to order our food selection by scanning the QR code and cash not accepted, payment by card only .... self-service pizza Hut! Luckily, we had a tech savvy 14-year-old with us to order our food and make payment. Two of us ordered the lunchtime buffet, and one ordered a pizza from the menu. 3 empty glasses were brought to our table, and we were pointed in the direction of the self-service cold drinks dispenser. The single pizza arrived, and the two of us who had ordered the buffet sat waiting patiently for salad bowls or further instruction. Eventually, we managed to get the attention of one of the limited waitress staff who told us to help ourselves to bowls and salad. Some of the salad compartments were empty and required refilling. Time for the pizza buffet, and what a disappointment. The kitchen couldn't keep up with demand. After queueing twice for 2 slices of pizza that looked worse for wear, we gave up. Bring back staff instead of tech Pizza Hut. Customer service zero, lunchtime buffet food quantity and quality zero, atmosphere zero, cleanliness zero.
January 2025 by Mike Gilbert
Great family environment
January 2025 by Adelle Charles
Vegetarian options: Clearly labelled and taste the same
Kid-friendliness: Polite to all the children at all times.
January 2025 by Bobs Burgers
Sam and Zak thumbs up very good service. Overall a nice experience. Just need more Margherita but that's just being picky
January 2025 by natalie lancaster
Myself and my family visited tonight. Served by Sam & Erin. We were delighted with the service. Nothing was too much. The food was fresh!! Salad bar was topped up and fresh. Thanks ladies
January 2025 by Barry Smith
Sam served us age was a credit to the company. Very polite and attentive.
January 2025 by Nick Whitehill
Great meal with my kids. Sam our waitress helped us re-order as my daughter decided she didn?t want pizza!
January 2025 by sherrylee ledgard
Food was fab, unfortunately a little slow to bring pizzas out for the buffet.
January 2025 by Bruce MacDonald
Even though it was busy, our food and drinks came quickly and was tasty and hot. Our waitresses Sam and Phoebe looked after us really well. They showed patience and empathy when we had difficulty ordering our food on line and were a great help.
Overall a nice experience. Will be going again soon.
January 2025 by Amy Hinchliffe
Very lovely staff Sam and Kip, we got buffet and they brought out any pizza we asked for and were very lovely and polite too.
January 2025 by Zara Kearns
Sam, Courtney and the male chef were brilliant at catering to all our needs. Very happy with the service and professionalism of all the staff.
January 2025 by Yasoub Asaad
Delicious food, sam and courtney were specially friendly and cooperative
January 2025 by julie whiteley
Sam and kip very helpful and efficient
Vegetarian options: 4 choices of veggie on buffet very good
January 2025 by Emily Lockwood
Pizza Hut Halifax was great our server Sam went above and beyond and was excellent.
January 2025 by Megan Hopson
Lovely place, very accommodating, quick service, Sam and Isobel were lovely and very kind and helpful
