February 2024 by Jon Medcalf
Chronically understaffed, making the 3 machines useless if, like me, your transactions can't be completed without the intervention of the typically 1 assistant on duty 9-10 battling with unhappy queueing. Even my local sub-post-office has better provision at that time of day.When the assistant was snippy with me on last visit - following a 15 min wait behind someone paying into multiple bank accounts (surely an increased business that has to be addressed in staffing resource - no wonder she seemed harassed) - I decided never to use it again.
February 2024 by S Ayyaz
All I can say is Extremely Rude staff at WHS, while serving me the lady started to serve someone else. 1-10 for customer service skills , staff need more training.
February 2024 by M Ali Alex
Aishah was a delight to speak to! Will definitely be back to try out more services.
December 2023 by Richard Mallinson
Called last Saturday at about 2.30. Closed?!? Even though the Opening Hours clearly state open 'til 5. On top of that none of the Self Service machines were working. Surely if you have to close you make sure that at least they were working?Rubbish.
October 2023 by Arthur Lord
Friendly staff and amazing service, I was served by a very welcoming lady with an amazing sense of humour. Only went in for some currency but I left with a phone number too. 10 out of 10 would recommend.
October 2023 by Anne Marie Wallis
The manager is bonkers, she constantly made me laugh, rest of the staff friendly and service was good. What more can you ask for.
September 2023 by Just Bear
Staff are always super helpful here. (I tend to use the machines as the queue for the counter gets quite long at lunch.)
September 2023 by Joseph Mama
Good place to visit because that's where friendly staff place stamps on the letters in order for them to be delivered.
July 2023 by Lottie Arkle
Went in to renew my driving license. It was really quick and easy I was in and out within 10 minutes.
April 2023 by SUNSHINE 91
First time in Post Office at W H Smiths Halifax , never again.All i needed was a form for my brother to change address on his driving licence as unable to do it online as a photo licence , you have to send the driving licence it to Swansea .There was at least 20 people queuing and only one lady behind the counter , that was at 2.30 pm , after fifteen minutes i just left the place .
October 2022 by Robert Swinburn
So much for the renew driving licence service. Told " machine " is still out of order ! No change there then.
September 2022 by Anastasija Radevic
BEWARE. Parcel have disappeared customer claimed it hasn't arrived.Also post office workers charge you different prices than placed on royal mail website. For 2nd class delivery I got charged price like for 1st class delivery. Check your money when visiting.Will make claim for missing parcel.
August 2022 by Anastasija Rad
BEWARE. Parcel have disappeared customer claimed it hasn't arrived.Also post office workers charge you different prices than placed on royal mail website. For 2nd class delivery I got charged price like for 1st class delivery. Check your money when visiting.Will make claim for missing parcel.
March 2022 by Baby T-Rex
One staff on counter serving. 2on for doing stamps for letters parcels. Waited 30mins the post office service is rubbish
March 2022 by Toking Tommy
Bless the staff, they try their hardest and are very helpful and friendly and I?d give them all 5*, but it has to said that this post office is completely mismanaged and understaffed.There are six counters and I?ve never seen more than two being operated at any one time, even during high peak times.There are also three self service machines, but one of these is usually out of service. The two that do "work" need constant staff intervention.It?s not rare to find the queue stretching the length of the WH Smith store, probably as a ruse to get you to purchase their overpriced junk. So thanks, privatisation, you?ve worked your magic yet again!