August 2023 by Iram R
Rude and ignorant staff on phones. Called to order my medication, got told to ring prior to needing the medication, closed on weekend though? I work full time and in the nhs too. Maybe the pharmacy needs to open longer hours so patients can collect their medications.
July 2023 by saihra rahoof
Nice and clean and always helpful
February 2023 by Riffat Iqbal
Nice and friendly serviceBut sometimes take too long?
January 2023 by Mobbashar Khan
Rude, incompetent, unprofessional staff (Elizabeth & Sandra) Disgusted with their attitude. Tried to blame me for not delivering my medicene on time. I have been without medication for days even though I ordered them on time. When the medication arrived there were items missing. Being rude is obviously a trend looking at other reviews and it has not been addressed by management. Shameful behaviour.Not delivering medication on time and missing out items is a Brook Pharmacy speciality.They have now reached an all time low. Getting family members to write positive reviews and then thanking them for it while ignoring real complaints and giving false emails to report complaints. Staff are a reflection of their managers and I can safely say Sandra is the worst person I have ever had the misfortune to meet.
December 2022 by John Colbert
Fantastic staff don't know why people have put bad reviews always go above and beyond
December 2022 by Mustafa Aziz
The staff here are so rude here. Don't like to help customers. Big ques and staff just chat away laughing.
December 2022 by sabeel1970
The staff here are very rude and unhelpful. They are not willing to help anyone. Terribe work ethic.
August 2022 by Scrap Womble Creatives
I love these people, they have helped me thru a lot of pain over the years and when have been to ill to get there things have been sent to my house in all weathers, theses are good caring people and will do there very best to help you. thank you . THREE YEARS SINCE LAST REVIEW . Sandra I wish you well , but sadley am not a old man to mock as have had a few times seems my custom is no longer welcome have felt it for months no hard feelings i wont be around much longer to be a burden to come to the phone to be well all of you, never get old is my tip to you all goodbye p.s I collapsed today after your dressing down Sandra just for trying to stay alive i bust my nose off the floor all i was asking is why something have happen as it is part of my health to need to know why things happen so I can prosses it in my mind there was no need to get like you did it was unprofessional and uncalled for I hate been in this new heartless world
January 2022 by Peter Chambers
just for my gab
January 2022 by Mark Smorthit
Top pharmacy
January 2022 by ??? ???
I went to take medicine and they treated me very nicely
January 2022 by Adam
Fantastic people, thank you very much for your help with the vaccination. I recommend this pharmacy
January 2022 by james Watson
The woman administering the covid booster had her mask round her chin.
January 2022 by Marie Stephenson
After my own drs cancelled my sons booster appointment twice, I rang and was told to bring him up to the walk in clinic. He has special needs and the nurse immediately took him for his jab. I was very stressed and she was absolutely amazing with my son and myself. Thank you so much , you lovely lady
January 2022 by Varsha Reddy
The first time i went into the pharmacy for a vaccine they made me wait 30 mins to tell me that i couldn?t get the vaccine and they were very rude about it. The second time i went they made me wait 1 hour again and told me they couldn?t give me it. They took my date of birth at the beginning so they knew my age as well. They have wasted so much of my time and not even apologised for making me wait for no reason.
