September 2023 by Paul Scaife
Excellent service from quote to install. Really pleasant chaps to deal with, great selection and quality fitting, highly recommended ???
July 2023 by Charlie Creek
A big thank you to Neil and Scott who fitted laminate flooring in our bedroom and conservatory in the middle of this heat wave - both rooms look great. Thank you also to Jordan for arranging everything so efficiently.
June 2023 by D F
A refreshing change to receive such a helpful( nothing too much trouble) service. Visited several flooring outlets before Carpet Mill and just wished I'd have gone to them first.
March 2023 by Andrea Turner
I purchased some kaardean to cover the whole of my ground floor hallway /living room/dining room/kitchen initially I didn?t want a border but changed my mind after a short time so called them to ask he to order one six weeks before it was due to be installed but they said it was too late to order it then .The morning it was due to be laid the fitter arrived and asked why I didn?t want a border I told him it was too late when I decided but he told me it definitely wasn?t and he could get me one for the next day and indeed he did .After spending a lot of money over the years at this place On my property and also a flat I own I won?t be going there again as they obviously just couldn?t be bothered
February 2023 by Steve Oldroyd
Brilliant choice of carpets and price ranges. Excellent staff and knowledge
January 2023 by Lee
Customer service very poor, had phone put down on me when I wasn?t happy with the carpet fit. Got charged a second fee for putting in right.
October 2022 by Josh Fisk
We used Carpet Mill for our new build home and are absolutely delighted with the work done. Dealt with three different people in store, all were helpful and friendly. Our quote was much cheaper than another place we looked. Fitters came on separate days to fit vinyl downstairs and carpet upstairs, both pieces of work look fantastic! Thank you.
July 2022 by Lisa Haigh
We use this local company on a regular basis and always happy with price, quality and service.The carpet fitter used this time was very professional, friendly , prompt and fit the carpets beautifully.
July 2022 by Malcolm Crawford
Great range of stockGreat valueNice staff
March 2022 by Mark Elliott
Used company twice now, simple and straight forward to order, fitter arrived when they said he would (think is name is Craig), really please with fitting done to a high standard. Good quality carpet and underlay for reasonable price. Will be using in future again
January 2022 by Crag Lad
Avoid this company. Had 2 vinyl floors laid by the same fitters in the space of one month. Twice laid badly coverd in bumps and not glued correctly. The company don't care once they have your money and devoid themselves of any responsibility. its between you and the shoddy fitters we use now is the attitude. The staff are also very arrogant rude defensive and argumentative with the acception of one member of staff called Wayne. They even refused to come and inspect the vinyl second time it was laid wrong this is how much they care. They even had an argument with each other when I went in to politely complain in front of me. Unprofessional money grabbers avoid. The fitters won't even repair the floor without having to start from scratch so I'm basically 300 pounds out of pocket with a poorly laid kitchen floor
December 2021 by Julie Taffinder
Grumpy staff, well one in particular, no customer service skills. Not sure why! This has usually been my go to place with very helpful staff. We've had loads of carpets from here in the 20 plus years we have lived in the village. Won't be going again.
November 2021 by Martin Johnson
Don?t waste your time and money called in today to buy a carpet 3 members of staff sat at the desk not one of them could be bothered to welcome us into the building or ask if we need any help shocking attitude have visited in the past an attitude of can?t be bothered don?t hand over your money
October 2021 by colin peace
Down to earth carpet sales. Went to various places 1st and bought here. Very honest advice and fair prices.
July 2021 by jessica brown
Fantastic salesman, genuinely cared about my budget and choice of flooring, great prices for the quality of flooring, fab ?
