December 2023 by Richard Freaney
Not very helpful with query told me to get in touch with phone company direct about a repair
October 2023 by Douglas Coates
Great staff, plus the shop is reasonable to get to, as another local 02shop has closed, I have used and been with 02 for years no kidding,
June 2023 by Adam Lister
DO NOT TRUST. I was assured my phone contact would be sorted because of over charges that I shouldn't be charged. I got charged £100 for a days use abroad that should be £6 day. I'm abroad again and my £6 bolt doesn't work? 3rd time abroad. I canceling when I get back. You don't get thus with Vodafone or EE
February 2023 by Keith Mould
Excellent service
February 2023 by Star
Me and somebody else went today we were served by a lovely, fun and kind sales assistant whom we were able to have a bit of banter with. I was left to decide on a phone on my own after being told the one I wanted was not available or something (to some this may seem like bad customer service but for myself and whom I was with for us it's nicer to be able to make our own choices rather than be told which is the in thing right now) and was not pestered for an expensive option or even to move on to a contract. We were in and out of the shop within a good 15 minutes where as in the past it's being 30 + not including waiting times just them trying to sell stuff I don't want or who I'm with does not want. Overall the best trip to the shop in a long time (review may change on next visit which probably won't be for a while). PS Very happy with the product bought today and feel happy with how I was dealt with patience and kindness go a long way!!!
February 2023 by Sharon S
I always buy my phones from this shop. The staff, everyone of them, are knowledgeable, professional, friendly and willing to help if you're no expert with technology. I highly recommend the chaps in this store. ??
February 2023 by K L
Me and somebody else went today we were served by a lovely, fun and kind sales assistant whom we were able to have a bit of banter with. I was left to decide on a phone on my own after being told the one I wanted was not available or something (to some this may seem like bad customer service but for myself and whom I was with for us it's nicer to be able to make our own choices rather than be told which is the in thing right now) and was not pestered for an expensive option or even to move on to a contract. We were in and out of the shop within a good 15 minutes where as in the past it's being 30 + not including waiting times just them trying to sell stuff I don't want or who I'm with does not want. Overall the best trip to the shop in a long time (review may change on next visit which probably won't be for a while). PS Very happy with the product bought today and feel happy with how I was dealt with patience and kindness go a long way!!!
February 2023 by Kat L
Me and somebody else went today we were served by a lovely, fun and kind sales assistant whom we were able to have a bit of banter with. I was left to decide on a phone on my own after being told the one I wanted was not available or something (to some this may seem like bad customer service but for myself and whom I was with for us it's nicer to be able to make our own choices rather than be told which is the in thing right now) and was not pestered for an expensive option or even to move on to a contract. We were in and out of the shop within a good 15 minutes where as in the past it's being 30 + not including waiting times just them trying to sell stuff I don't want or who I'm with does not want. Overall the best trip to the shop in a long time (review may change on next visit which probably won't be for a while). PS Very happy with the product bought today and feel happy with how I was dealt with patience and kindness go a long way!!!
December 2022 by Kazza 18
Despite the website advertising it as open is was in fact CLOSED well past the scheduled opening time
October 2022 by david john brown
Were do i start 10/10 jan and i had a great time at 02 nad the manager and the staff there were fantastic very knowledgable nicest peopld ive met in a long time shopping cusfomer service impecable made time to make sure everything was done and understood jusf hope thay stay in dewsbury otherwise we will travel to the ends of the earth to find them thankyou thankyou thankyou
October 2022 by ALISHBAH MALIK
Exceptional service and help...staff are very helpful and sincere Thanks a credit to O2 company ??
October 2022 by saj khan
Excellent customer service
July 2022 by Jean Sharpley
Thank you for sorting my problem with changing to a new phone this morning and not making me look like a complete technophobe.
June 2022 by Brilliant Reads
Nadeem the manager and Ibrahim the sales rep were both very helpful, professional and friendly. Thank you so much for your help guys. Keep up the good work!Today, 26th June 2022 brother Ibrahim and brother Adeel helped me sort out 2 phone contacts because Brother Nadeem decided to take the day off. All the workers in o2 are helpful and professional and provide the best service in Dewsbury o2 shop.
July 2021 by Sabby
I went to O2 Dewsbury last weekend to take my wifes phone after dropping it water and needing an IMEI number for insurance. The lads, Nad, Uzaif and Saleem (I think) were brilliant and couldn't do enough. I was so impressed and grateful for the help that I ended up upgrading two other accounts which were out of contract and this was done purely based on the lads there. Thanks again lads, O2 please take note.
