March 2024 by Philip Simpson
Absolutely useless, given a weeks notice to have my prescription ready but still isn't done. Tried ringing but as usual they don't bother answering, website says they're open good Friday so went to see if prescription was ready but they were closed. No timetable on door to say when they are open. To say they have quite a few people working there they still take 20 minutes to get your prescription ready. Place is going backwards instead of improving whoever owns this place needs to bring someone in to sort it out.
March 2024 by Adam Ward
Be nice if you ever answered the phone. 24 times I've tried ringing and twice they hung up on me. Absolute shambles!
March 2024 by Neil Wray
We have used this pharmacy for over 3 years. We have stuck with it for hope of improvement, but there has been none, infact service just continues to get worse: items out of stock, pharmacist not arrived so late opening, pre-ordered prescriptions not ready. I collect items for my 87 year old dad and 85 year old mum, there is 0 customer service or empathy for their customers who are without vital medications. This place should be SHUT DOWN immediately in the interests of patient care
January 2024 by Louise Bates
Pharmacist late for their 8am opening. I gave up waiting for it to open at 8.25. Should be more reliable than this.
October 2023 by Jay Mair
For such a buzy place, the staff are all fantastic, remember your name and under pressure from the public they remain calm, professional and very helpful, kind and friendly. They cover a vast area and deserve the same kindness they show everyone, (even under pressure) smile and thank them for a job well done. Love them all
October 2023 by per Perfume
Great team stocking perfumes
September 2023 by Ted Jones
Fantastic service. Couldn?t ask for more helpful staff. It?s a very busy place but they?ll always try their best to get you sorted, even when we?ve left it a bit late to order.
September 2023 by Salvatore Lucania
This is the best, most helpful pharmacy on the block...brother Mo ,bushra, Caroline, netty and Danielle, shaheeda, yazmeen,asma,Emileigh all my homies
July 2023 by Katie Travers
Friendly staff and a great service.
July 2023 by Zoe Fox
Terrible service today as usual. If you don't have a job and have 20 mins to wait in a queue for a pre-ordered prescription then this is the place for you. Today was the final straw when I was told to come back in 20 mins, they had been unable to open up and serve customers as the pharmacist had not turned up. Time to switch to a more reliable provider with good service.
June 2023 by P Dodds
The best around. Staff and pharmacist all brilliant!
January 2023 by Martin J Saxton
Abysmal. Prescriptions rarely ready, even if script taken in a week before. No dedicated counter staff. Massive queues and long waits while you feel ignored.So many fed-up people queueing every time I go in
December 2022 by Gavin Roberts
So poor. No stock. Unhelpful staff with bad attitude.
December 2022 by malcolm benson
Handy for the G.P. Surgery but Avoid ! take time to find alternative. I gave them a 2 year trial and gave them respect. In return - prescription never ready in advance, ALWAYS short of items, rude staff who literally keep you waiting sometimes over 20 - 30 mins. Sitting waiting I heard over and over again staff saying "out of stock", " WHY CUSTOMERS KEEP GOING I DO NOT KNOW. This management need to think about customer service and loyalty
December 2022 by Angie Woulds
My partner and I have been using this pharmacy for a few years and am here regularly, we have always had great service from them.They had a refit recently and the staff were thrown into a building-site nightmare, but they couldn?t close while it was being done because they are contracted by the nhs to stay open no matter what!I couldn?t imagine trying to work in the conditions these poor guys had to and yet they managed it with Grace while being shouted at daily by customers who couldn?t understand they were doing the best they could with what they had.Caroline the pharmacist is lovely; very efficient and polite, Annettee and the other ladies I deal with regularly are all great and always go out of their way to ensure I have a smooth visit. They are compassionate and helpful, never miserable and I have no problem recommending this pharmacy.To the other people leaving bad reviews for the last couple of months: I appreciate it can be frustrating when a pharmacy doesn?t have your medication in or you have to wait but these guys are still people and are doing their best.Don?t forget; they are the main pharmacy for the walk-in and the doctors, not just some little independent and they are still trying to pick up the pieces after what was (in my opinion) an appalling refit-so blame the contractors!Keep your chin up ladies - I appreciate you!
