December 2023 by The Reviewer
Been shopping here for over 10 years and never had a problem, recently I seeing chavie workers here who don?t know how to talk to customers, i asked a staff member where the rowse manuka honey is, she replied saying ? I worked here a long time and never heard of it? with a sarcastic voice, and walked on, I have added a picture of it so that you guys know what you sell, staff training in customer service is really needed again here the lady?s working In the coffee shop are rude as hell
December 2023 by Muhammad Awan
Overcharged at the self service petrol station.A rip off! Price on the board 1.37.7 per litre but when I checked on the pump screen and I have paid 1.49.7. A difference of 12p per litre. I thought Asda petrol is the cheapest in the town but I didn?t know this how Asda ripping thier customers off. Beware when you get your petrol from Asda!
December 2023 by yasmeen saddique
The lady?s at the coffee shop are soo rude Ive be been shopping here for 16 years I?ve never come across such rude women in my life, this Asda is going down hill! Get your staff trained on how to talk to customers ! Absolutely disgusting!
December 2023 by Haris Kamran
Staff is so rude and disrespectful. Specially at self checkouts. Poor customer service.
December 2023 by Salvatore Lucania
A big, helpful store, with employees working and helping customers all the while
November 2023 by riri k
Currently sat in the cafe with my little ones and I have to say I?m appalled with the level of customer service!!The worlds already a tough enough place show a little warmth and kindness to people for goodness sake.This is my local asda and honestly I don?t think I?ll be coming here no more ! The lady in the cage who served me was so rude hugging and puffing because I asked for some more milk and for some jam and cream for my scone! anyone would have thought I?d asked for her blood the way her face and mannerisms were. We?re all fighting our own battles love! Asda, how to you hire people like this for a customer facing role seriously !?
November 2023 by Jay Jay
This asda us run by Monkeys. The only thing which is always in stock is bananas. They never have milk, or cereal. Been there 4 times in the past month yet I still don't find milk or cereal. So appalled with this asda. It needs changing to a different supermarket.
November 2023 by Nadia Latif
Managers and staff are rude and they don't respect their customers at all. I normally do shopping from Asda but not anymore. I had problem with trolley i have asked customer sevice desk, she completely ignored and said i can't help, you should carry a coin with you for the trolley, i can't give you change neither. than I've spoken to manager and i asked very simple question regarding trolley he been very rude, disrespectful said same thing, even he said don't do shopping from here.
November 2023 by dean mitchell
Blimey what a farce.One person on the Till.Line of people waiting right down the aisle.Self checkout tills with long queues too.Wont be rushing to go back there in a hurry. Absolutely disgusting.Get a grip Asda or lose customers.
October 2023 by Rebecca Healey
Popped in to get my boy a number 2 helium balloon yesterday for his birthday and by time got home is half deflated. Was told by lady on desk it can happen due to weather but was quite mild outside. Now totally deflated less than 24 hours later and one very disappointed boy. Plus took 10 minutes (maybe longer) to be served as only 1 person on at the time. Staff appear rude as flustered as so busy but by looks of it massively under staffed. Management only ever say we will look in to it but zero solutions happen nor do they care.
October 2023 by Kenneth Townend
Disabled and so often get paracetamol. Which us a nightmare as it often takes a longtime for staff to sort.Why often shoppers who have full trolley of food expected to go through self check out. Yet staff let people with 2 to three items go through checkout .Staff often rude,talking. And witnessed in the last 3 weeks people so fed up wating for staff dump shopping.Worst asda in the country
October 2023 by KYLE STANSFIELD
Horrible place to shop, staff and customers disrespectful and racist, shopped with my family and as a white male was physically pushed around the store by both customer an some staff. Staff and customers just stood in front of us an made us walk around them. Elbowed in the chest multiple times by customers. Not the place for white people to shop safley an comfortably. Took my family put ASAP and will never return
October 2023 by Mark Taylor
My wife gets asda delivery as she is disabled numerous times we get items missing or damaged items so why shouldn't we get our money back they even sent moldy strawberrys but because asda Dewsbury staff can't do a proper job she had her account suspended because of their mistake
September 2023 by Memphis Daniels
Massively under staffed, had to ask for stock to be brought out, store untidy and not enough tills running so had to 'queue' even though it was 10.30pm (if you can call being herded like dairy cows into a milking pen 'queuing', an unwelcome nod to the old Associated Dairies days, under the supervision of somone who probably worked for them in those days and still counts in shillings)It is worth remembering to check the ever increasing profit margins they operate on while they are constantly replacing staff with computers and getting the customer to do the work to enable running on less than enough staff that they pay minimum wages while increasing prices and question if any of it is necessary
August 2023 by Amy W
ZERO STARS! Not worth the 1 star required. The staff are rude and disrespectful along with being insulted by security personnel for asking a question, can safely say I will never shop here again.
