March 2024 by Marcus Jones
ABSOLUTELY DISGUSTING SERVICE!!SAFF ARE DISGUSTINGLY RUDE!!!!
March 2024 by Frank Düttmann
I travel about 30 weeks a year for business, but this is the worst (free) WiFi I've ever experienced. And this despite the fact that it is advertised on the homepage. I tested several times and never got above 1Mbps. Probably just so you can sell your premium. The only thing missing is that you have to state how often you showered for the water bill...The location of the hotel is great, there are many options for leisure activities or eating out in the immediate vicinity. Typical English breakfast, depending on the time there are a few seats in the restaurant. The rooms are large enough and well equipped, some sockets with USB charging options. Otherwise similar to other hotels, maybe a little louder than standard (or my roommate was particularly loud)
March 2024 by Gillian West
It's our go to hotel in Castleford. Guaranteed a good night sleep. Carol at breakfast was very helpful with the vegan bacon ?
March 2024 by mark balkwill
Often really good value for moneyNearby activities: Close to Pontefract racecourse and xscape
March 2024 by John Flood
Diane was excellent! Emma also! Had a great week
March 2024 by Scott N
Great hotel, can't go wrong with a premier in there my first choice if I need to stop anywhere, typical prem rooms but the staff are great and friendly plenty of rooms available I always opt for the premier plus room, the restaurant has a good menu selection reasonable prices and food comes out in a decent time, bars next to reception plenty if drinks on offer, there's venders available for midnight snackers if needed and it's just over the road from the xscape in a perfect location and close to the motorway
March 2024 by Jane Smith
We always stay here for a mini break. Great shopping near by at tge outlet. Plenty to do for everyone.Comfy bed...hot strong showers/ soft towels .We even got the train into Leeds for the day. Highly recommended!
February 2024 by darren shaw
Escape cars park opposite the hotel full of kids in cars and mopeds making noises all night.
February 2024 by Dunx
Whilst the hotel was good the reception desk staff ignored me whilst I was waiting whilst she was doing something else not really a very good welcome to be fair. The room was very good and the bed very comfortable so that made up for the front of house experience.Rooms: Good clean room and a comfy bedNearby activities: Right next to the ski place and other activities
February 2024 by Andrew Roberts
Sarah K made sure that our particular needs were met. Thank you Sarah.
February 2024 by Olivia Mawson
Stayed here last night and felt compelled to write a positive review! This premier inn is exceptionally busy/in high demand - however despite so many guests Sarah and her colleagues (/team) were an absolute pleasure to deal with. So polite, helpful and friendly!! The staff at this hotel made this such an enjoyable visit and would definitely recommend to others ?
January 2024 by Paul L
Good location for the retail park and restaurants etc, we have used before and was ok.this time was not happy as no heat in the room,we stayed in December and you definitely need some heat, was not happy because of this,did report 3 times, they said they had sorted it from main panel in reception, this didn't work, when I left did explain the issue all they said was contact on line to give feedback, still waiting for a reply, I have used this hotel in the past and will use again hopefully with no issues
January 2024 by Bert Strijker
Nice room, good service, good breakfast.The room temperature is adjustable between 19 and 25 degrees. That's a bit on the high side at night.
January 2024 by Neil McHenry
We had stayed here on an earlier occasion, but this time we upgraded to a Premier Plus room. Great choice! You get a coffee machine, a better shower and nicer furniture, and a free drink! Well recommended.
January 2024 by Hurvinder Dhami
Excellent stay staff very pleasant and nothing was to much for themRooms: Clean and comfortableWalkability: Close to xscape and junction 32
