March 2024 by Stephen Cartwright
We received a chicken wrap with crispy fries through deliveroo when it arrived it was cold crispy fries were soft and the wrap was awful it wasn?t what was advertised on the website chicken was a thigh cut in half very poor quality and over cooked I have tried to complain but I?m getting shoved from pillar to post by the people dealing with this matter I will NEVER order from the castleford shop again waste of money
March 2024 by Josh Lister
We were told it would be 15 minutes until we were seated as it was busy, we were sat down within 5, food ordered and at the table in a surprisingly quick time. Thoroughly enjoyed the meal, all cooked perfectly. When our starters arrived we were asked whether we wanted our mains at the same time to which we obliged. To our shock they arrived straight away, which concerns me as to whether they would have just been sat on the hot plate going dry until we had finished our starters if we had chose otherwise. Other than that lovely meal night out.
March 2024 by Phillip Hodgson
A decent Nandos but 'could do with a good wash' as the saying goes. Wasn't exactly clean with lots of stuff on the floor, and it's quiet, so I'm not sure why. Also, I didn't get my starter until after my main had arrived, so that's not great. The staff were friendly and worked to resolve the matter.
February 2024 by Tom Collins
Food was cold, and the chips tasted like old oil. Drinks and ice machine were out of service. Cutlery and glasses were dirty. Staff were nice and
February 2024 by Neil Rawlins
Lovely Nandos, as with all Nandos, good food, clean and good service.
January 2024 by mark warner
The food was below their usual standards. The chicken was returned twice and still came back cold. As well as halomi and garlic bread not cooked enough. Offering to reheat the chicken a third time was the final straw. Please note I have regularly used nandos over the past ten plus years. The haloumi and garlic bread are new suppliers but still we're neither toasted or grilled properly.
December 2023 by AGNIESZKA SZYMA?SKA
Terrible place. They ignore drivers who are waiting outside for orders. They waited for ours food ?
December 2023 by Phil Raines
Meal was perfect . Just a pity we had to wait 40 mins to get seated. Even when there was tables empty and staff just wa?king about .
November 2023 by Michelle Wissa
Disgusting dirty table wrong food sent skin left on chicken.Then brought the right food when we where leaving.The disabled tiolet was filthy one of the male staff members came out wiping his hands on his apron then went back in the kitchen.There was dirt and empty yogurt pots on the floor it was chaotic food just thrown on a plate never again.
November 2023 by Mark Ó T
The best food in the whole area in my opinion. Slightly pricey but I pay because it?s the best ?
November 2023 by John Mcdermott
Went there with my wife, daughter, and grandaughter age 5.Got there around 6.30ish and the assistant said about a 20 min wait, was very busy. My wife noticed a chicken sat under a counter? Don't know if it was keeping warm but didn't look very appetising and instantly put my wife off!!!When we were seated my granddaughter needed the toilet so my wife took her up to the ladies.When my wife came back to the table she was disgusted. She told me that the ladies were absolutely filthy, the first toilet had clearly been used and not flushed and the next toilet was literally full of toilet tissue and was full of urine up to the brim.....My wife wouldn't let our gradaughter touch anything!!My daughter went to get cutlery but they were no knives!After asking an assistant she told us they were dirty and needed a second clean but when we got them they were still marks on from the dishwasher.. when the assistant cleaned the table next to us there was good and also cleaner that fired on yo our table.This was our first time at this nandos and will definitely our last.... avoid at all cost
October 2023 by amygreen1808
The staff were helpful but we waited a long time for stale, undercooked garlic bread and peri chips with the most insulting amount of peri salt on. The worst Nando?s we?ve ever been to
October 2023 by Aaron S.
This is a large Nando's location, it is a part of Xscape Yorkshire, not too far off the M62 motorway in Castleford. I stopped here while making the journey from Doncaster back home to Manchester for a quick bite to eat.The interior and concept remain indistinguishable from any other Nando's I've visited, so it felt familiar, even though I hadn't visited this particular location before.They were quite busy, as I visited on a weekend, so it did take longer than I would have liked for food to arrive, and to order. I had to order at the counter, as I have an allergy, the queuing system seemed quite messy with people just standing around in a semi-circle, there simply wasn't enough staff on the checkouts to cope, and it was moving very slowly.I ordered a Medium Chicken Butterfly with Peri-Salted Chips and Spicy Rice, which has become my go-to Nando's order. The chicken was cooked well and tasted good, and the chips were also seasoned well, however, the portion of the rice barely filled half the bowl, and it looked like it had been sat on, it didn't taste fresh, and it made me feel like I just had the scraps of rice before they put a new lot onto cook.I did find the tables to be way too close to each other, to the point, that it was almost impossible to stand up, allowing enough room to get out of the table, to leave, or to get water/cutely, without knocking into people. I think they could potentially do with removing some tables, as this would make the environment more comfortable, and perhaps ease the pressure on the kitchen, which appeared struggling to cope with demand.One of my main problems with Nando's is the fact they have discontinued their Mayonnaise and replaced it with a vegan mayonnaise alternative to be "more inclusive" despite being a meat restaurant... I had to pay an extra £1 to get their Perinaise instead, which is a peri-peri egg-based mayonnaise.Not the best Nando's I've been to as a whole, but A-OK for sure. 3*
October 2023 by Lyla H
I am absolutely outraged. Me and my two friends came for an 18th birthday meal on our lunch at college, the website tells us 11:30 open, we get there at 11:40 and are told ten minutes. After half an hour of waiting we go in again and we are told now an hour and a half. Staff were unbelievably rude and didn?t apologise. Short girl with dark hair. Disgraceful and won?t be returning.
September 2023 by Josh ledger
Food was good. Wasn?t waiting too long to be seated. The food turned up to our table really