January 2024 by Maksymilian Skowro?ski
Great and tasty food with really fast and friendly service.
January 2024 by Olivia Davies Ridley
Leah was an amazing server! All the staff are really friendly! Thank you very
December 2023 by MOKLIS ALI
Very nice restaurant, super service and good atmosphere inside. The food was served very quickly and hot,
December 2023 by Donna Williams
Food was appalling. One of my parties ribs were pink and inedible. The manager that night told us they couldn't not be cooked as they were cooked before they received them and they just reheated them which considering the ribs alone were £23 is a disgrace. My friend was offered something else free of charge. Chicken was hard which is explainable if they are also cooked prior and reheated. You can go to a wetherspoons to get reheated food for half the price. Its not the Frankie and Bennys it was. That said our waiter was lovely and couldn't do enough for us. Shame he's forced to serve his guests sub standard food.
November 2023 by Maria Smith
It is not what it was a couple of year ago. Quality is nit that good anymore. Unfortunately we had a waitress not very nice at all, so I didn?t enjoyed.Kid-friendliness: Party for Kids.
November 2023 by Toni White
It's very rare me and my partner go out to eat, we decided to come to Frankie and Benny's this evening for a little date night. We both ordered burgers, I got classic chees and he got double bacon. My burger was spot on however my partners was a bit under cooked. He doesn't like to complain so he ate what he could and left the rest, when we finished the waiter took our plates away and we asked for the bill still not mentioned the undercooked burger. As we waited for our bill the waiter came back to the table and said he noticed that the burger was undercooked, he said he spoke to the kitchen staff and the manager and due to the undercooked meat they decided to take some money off our bill. Me and my partner just looked at each other in shock and thanked the waiter, for being so lovely and kind it's not very often you get people like that these days. The service was amazing...... Thank you for a great evening ?
November 2023 by Lynne Holmes
Waiting staff brilliant, food good but one or two issues, calzone pizza had no cheese in which was shown to the waiter, but advised we did not want a replacement but letting him know, he accepted and apologised which was fine. The issue came when waiters came over again to apologise as they had spoken to the manager who said she did not believe the cheese was missing and we were lying. The waiter who witnessed this said he had witnessed and she told him to ?knock 1 pound off?. Appalling customer service for the manager to suggest we were lying, but also not to communicate with us in person. Very very poor customer service and would suggest this so called ?manager? needs some retraining. All other staff spot on and the server was tipped in cash!! Sort it out Frankie and Benny?s!! We pay good money for good service and this should come from the top. It?s a poor day when the general staff are more professional than the management team!!!
October 2023 by Deborah Young
Only noticed the lunch deal on my way by when considering where to eat and in I went to order there is much more choice of pasta dishes and drinks than in similar restaurants in the same centre and with top class service with a smile.Dietary restrictions: An excellent choice of alternatives for every course.
October 2023 by Iona
Vegetarian starter had bacon and two black hairs in it; main had an ingredient that was told had been left off and the "cheese" on the hot lava fries was a sauce that everyone at the table agreed was inedible (and cost a nearly £3 extra charge).
October 2023 by Anne Speight
Lovely food with excellent service. Our waitress was very friendly and efficient.
September 2023 by Paige Robson
Lovely food and atmosphere.
August 2023 by James Clare
Just average. Doubt I'll return anytime soon. Went for a breakfast on the bank holiday monday.No eggs. No eggs at all.So half the menu wasn't correct. No alternative offered. Did ask for something as a replacement for the egg missing. The server was hesitant about extra bacon and said they would need to check. I then asked for mushrooms and they happily agreed.Slow service in general. Had two under 3s and the server did provide crayons and colouring sheets. Breakfast took 20 minutes to arrive. Coffee arrived less than 5 minutes before the brwadkasy. Restruant wasn't overly busy.
August 2023 by Ian Riley
Very good value for money and very nice food. Service by our waiter Elaine was superb. I had the chicken strips starter and the carbonara main, which had plenty of bacon in it and was very tasty. Lost one star due to being seated at a table that had a lot of loose pepper granules Elaine cleared it up and couldn't understand why we had been seated there in the first place as it was the table they had used to refill the salt and pepper mills, and it was near the kitchen doors. Would definitely go back to the Junction 32, Doncaster restaurant again.Parking: Junction 32 has plenty of parking just a short walk away from the restaurantWheelchair accessibility: Plenty of room within the restaurant
August 2023 by Nicole Blackburn
The food was nice and our waiterss was lovely she was very friendly and very helpful I think she was called abi coley and
August 2023 by The Northern Rabbitt
It's very handy for a spot of breakfast before shopping but have to say, preferred the previous breakfast menu.
