August 2025 by Dale E
Ordered something on click and collect and had to return it twice. Damage on a corner. The packaging was poor which is not the fault of B&Q, but the handling of the matter was not good. The most I got was an apology when returning them. I tried emailing support and heard nothing back. When they asked for a review of the product, it keeps saying the nickname I chose was invalid, but it's not that, the website is just broken. I've tried emailing support again, but my expectations are now minimal.
August 2025 by chris bourner
Good for diy
August 2025 by Nicola Griffin
Ridiculous getting in or out of the car park, half an hour waiting and still not out. Needs another entrance/exit. Going to Barnsley from now on.
August 2025 by Mr Schmoges
Poor effort.reserved something instore to pick up at Leeds as it wasn?t in stock there took my money and whilst on my way to Leeds cancelled my order as apparently not in stock there, said it would refund me I?ve had to phone twice call to store twice and 3 weeks later still no refund. I drove to another store where apparently they weren?t in stock either and lo and behold there they were in abundance. Bought what I needed and now just waiting for my refund. Don?t get this issue at the wonderful WICKES or Selco
August 2025 by Jake Robson
I?m a regular customer at B&Q and always impressed by the service. Becxa on hardware is consistently helpful and goes out of her way to assist with anything I need, nothing is ever too much trouble. Lee at the Valspar paint section is also brilliant, friendly, knowledgeable, and always happy to give expert advice. Great staff make all the difference, and these two are a credit to the store!
July 2025 by lilian joy
Good luck trying to get out of the car park. Takes about 15 min on a good day.
July 2025 by Maria Smith
Good. Smooth transaction
July 2025 by Rick Hustwit
It's a big B&Q with a huge (free) car park and a great burger van.
Typical of B&Q it's got a large range of products at really good prices - but check availability online first before you take a trip.
Staff here are always very friendly and knowledgeable.
June 2025 by satomi Thomason
Loads of choice for multiple things. I was looking at houseplants and pots and they all looked healthy and reasonably priced
June 2025 by Keith Thomas
As regular customers of this store we are always impressed by your staff. Helpful, knowledgeable and professional. The guys on the paint mixing department especially so. It's not always the prices that attract customers, it can often be the staff. Look after them, they're your greatest asset.
June 2025 by A P
Kitchen staff extremely rude & unhelpful.
Then click & collect more like wait be ignored & wait some more!
June 2025 by Graham Hughes
Don't buy hoffell good home taps from b&q 18 mths into a supposedly 10 year warranty they wouldn't exchange or refund, shocking customer service ?
June 2025 by Kevin Sayer
My 2nd home
May 2025 by Holly Elgey
My partner and I went in yesterday to get some paint, brushes and poly filler and we had no idea where to start with our decorating journey in our first home! We spoke to Lee at the paint department and he was beyond helpful, friendly and was happy to answer any questions we had. Taking the time to explain in detail about the different paints and pointing us in the right direction. Top quality service by Lee, leaving us feel reassured and confident! Thank you so much
May 2025 by Richard Meadmore
It's a B&Q like most of the others, and a tadd expensive. Over our local independent
