January 2024 by Ian Schofield
Went into Brighouse shop just for glasses adjusted and was told be 5 minutes before I could be seen. 25 minutes later I walked out of the shop having not been seen and was not offered any explanation when I questioned the "receptionist" stood at the door. 2nd time this has happened so will be taking my business elsewhere.
January 2024 by Lisa ?SidNess? Rumble
Very busy place. Manage to get an appointment and waited for no longer than 10 minutes
December 2023 by Sean Cunningham
Needed new glasses for driving. Sorted me out no bother.
December 2023 by Anne Mitchell
Low level of professionalism. Offensive assumption of where I'd bought my glasses and didn't believe they were from specsavers.Incorrect information on my records.Inappropriate slang/street language used for someone in a professional customer care position.I doubt very much if I'll be going again.
December 2023 by Alex Widdup
Lovely lady who booked me in for next day and the guy who did my eye test was good aswell
November 2023 by Louise Randall
Attended appointment with my daughter. Very busy and not enough staff. Daughter was told she needed glasses, no assistance in choosing frames. Chose 2 pairs, went to pay and told to collect them a week later. Daughter went to collect and was given a single pair. I called to query and was told they only had 1 pair down. Its buy 1 get 1 free who would ever choose 1? Now I have to go back to get my free pair choosing frame again. Then wait another week for the collection. Ok accidents happen but very poor service.
November 2023 by Tyke 147
Had a small problem , called on speck first rate lady sorted it out in 10 minutes . can't fault this branch ??.
November 2023 by Teresa Dixon
Waited along time again to pick glasses up! 1hr 20 mins as they could not find them. Then they was not ready .
November 2023 by Stephanie Mitchell
The staff are excellent with a wide choice of glasses.I highly recommend the brighouse store.
November 2023 by Prasanna Venkatesh
Excellent experience at Specsavers Brighouse. Got glasses for me and wife. Recommend.
November 2023 by sonny milnes
Great experience visiting here. The staff are super friendly, informative and polite. Couldn't be happier with the service they provided to me and as a result I have persuaded my family to switch to this opticians too.
November 2023 by Beverley Shutak
I go to Specsavers in Brighouse for the convenience but this is the last time!How is it that 2 pairs of glasses are NEVER the sameFor several years after collecting my glasses I find that the vision is wrong in one or both pairsHow difficult can it be to get the prescription right ?I have made the mistake of ordering again and need to return one pair that was so different that I had a severe headacheThe assistant said to give them a while but there?s no way they are ever going to be suitableThe staff are always nice but something is seriously wrong with the manufacturing side !
October 2023 by Debbie Jay
Very quick service. Good choice of glasses. Friendly and attentive staff. I would recommend.
October 2023 by Graham Hudson
Over 2hrs 15 for my Dad's sight test. He's 93. Mostly sitting around waiting. Not very well organised.
September 2023 by Tina Jones
Michael went to specsavers brighouseWhat a fantastic teamHad to go back as glasses even though he needed stronger ones and not as strong as needed were to strong for eyesHe had a second eye test optician who tested his eyes was great explained all about operation need on eyes everything in detail was so patient and nice with us bothWhen we went to get new lenses they had not only replaced lenses but complete new frames at no cost to usYoung lad (I call him young lad as he's only 26) who fitted Michael with new frames is one of best talked for ages made us feel so comftableI don't usually give reviews but the lads at specsavers brighouse are brilliantIf could give 10 stars I wouldThankyou for making experience at optician great and Michael will see you soon
